Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Alexandrea
The process from start to finish was great and easy, they scheduled the meetings quickly and the actual meeting itself was only 15 minutes. I got the esa letter for my complex right away and the letter was approved shortly after.
Karol
I was really nervous about the whole process and read a few reviews that made me really hesitate but I decided to just do it. I'm so glad I did, I requested a consult on Friday night and by Monday afternoon I had a really good conversation with Stephanie and my letter for my fur babies. Stephanie treated me like a person and related to me in a very real way. I appreciate how kind and understanding she was. My letter has been accepted and I have one less thing to be anxious about.
Patricia
Great service! It was very easy to use and I was able to get letter within days 😊
Tonya
The process was quick and easy. I placed my request on Friday and was given an appointment for the next day. The counselor was very polite and addressed all of my concerns. On Sunday evening, my letter was generated and emailed to me. Pettable is a legitimate business and I highly recommend it to anyone looking to obtain an ESA letter.
William
They are awesome, made my experience super easy, and made sure my service dog would be able to stay with me. The doc was amazing!
Jacob
Great and straightforward process!
Nimbus
Not only was there an attempt to change the scheduled time about 15 minutes before the appointment ( that was handled with a backhanded unprofessional apology) I was deadnamed several times including on the ESA form. I can no longer submit it to my housing reps because I’m leased under my Preferred name. I had scheduled days ahead of time, filled out my paperwork in a timely manner and just don’t understand how it can cost so much with the lack of professionalism.
Reply from Pettable ESAFeb 7, 2023
Hi Nimbus, we apologize for this mishap. Rest assured that we have updated your profile accordingly. If you need further assistance, please reach us at [email protected] so we can better assist you with your concern. Thank you!
Kenzi
Quick and easy process. I applied for my letter on a Sunday, and was approved the next day after my phone call. My rental company requested papers to be signed and that was done very fast! Then they approved my dog to be here. Highly recommend pettable, their communication skills are great and the process is FAST!
