Pettable ESAReviews of pettable.com

Reply from Pettable ESANov 14, 2025

Hi Lauren, We’re so glad to hear your experience with Pettable was great and easy! It’s wonderful that your appointments with Kya Miller were smooth and supportive. She’ll be happy to know her kindness and understanding made a difference. We're also pleased the website was easy to navigate and that you received your documentation quickly. Thank you for the recommendation and thank you for trusting Pettable for your ESA needs!

Reply from Pettable ESANov 5, 2025

Hola Rita, Lamentamos sinceramente la confusión con respecto a los pagos. En Pettable, la evaluación inicial con un profesional licenciado y la carta oficial ESA son dos pasos separados del proceso, y entendemos que esto puede no haber quedado claro desde el principio. Nunca es nuestra intención causar malentendidos o que el proceso se sienta confuso o engañoso. Por favor contáctanos directamente a [email protected] o llámanos al (855) 920-0323 para que podamos revisar tu caso y ayudarte a resolverlo lo antes posible. Queremos asegurarnos de que recibas el apoyo que necesitas y aclarar cualquier duda sobre los costos o tu certificado. Gracias por compartir tu experiencia — tu opinión nos ayuda a mejorar la transparencia de nuestro servicio.

Reply from Pettable ESANov 5, 2025

Hi Alexis, We’re so happy to hear that the process was easy and that you felt seen and cared for as that’s exactly the experience we want every client to have. Your comfort and well-being mean a lot to us, and we’re grateful to know you felt supported throughout the process. Thank you for trusting Pettable for your ESA needs!

Reply from Pettable ESANov 5, 2025

Hi there, Thank you for trusting Pettable for your ESA needs! We’re so glad to hear that your overall experience was wonderful and that you appreciated the process. We completely understand how multiple reminders can feel a bit excessive at times — our goal is simply to ensure no one misses their appointment or important updates, but we truly appreciate your understanding and humor about it. Your feedback helps us find the right balance between being helpful and respectful of everyone’s time. Thank you again for sharing your thoughts and for choosing Pettable!

Reply from Pettable ESAOct 30, 2025

Hi Melanie, We’re so happy to hear that you had such a wonderful experience with Kya Miller! It’s great to know that she was not only amazing and compassionate but also made the entire process smooth and stress-free for you especially during a big transition like moving. Kya truly cares about making sure every client feels comfortable and supported, and your kind words perfectly reflect that. We’re so grateful that you took the time to share your experience and that Pettable could make things a little easier for you along the way. Thank you for choosing Pettable!

Reply from Pettable ESAOct 30, 2025

Hi Megan, We’re so glad to hear that you had such a positive experience with our customer support team! It’s wonderful to know that your issue was resolved quickly and that our team was able to communicate the urgency of your concern effectively. We truly believe in providing compassionate, attentive service and it means a lot to know that you felt cared for and understood throughout the process. Your feedback reminds us why we do what we do, and we’re so grateful for your trust in Pettable. Thank you for choosing Pettable!

Reply from Pettable ESAOct 30, 2025

Hi Sf, We’re so happy to hear that you had a great experience with Pettable! It’s always our goal to make the process smooth, supportive, and stress-free, and we’re thrilled to know we met your expectations. Thank you for taking the time to share your feedback. We truly appreciate your trust in us! Thank you for choosing Pettable!

Reply from Pettable ESAOct 28, 2025

Hi Kaytlin, We’re so glad to hear that the process was smooth and efficient for you! We truly appreciate your feedback and understand how that unexpected verification fee could be frustrating. Unfortunately, third-party verification charges are sometimes added by property management companies and are outside of our control, but we’re happy to know that everything else went smoothly. Thank you again for sharing your experience and for choosing Pettable! Warm regards, The Pettable Team