Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Mercedes
I was on the fence about using an online service for this, but I read other positive reviews and decided to give it a go. The process was very straightforward, and they deliver everything they promise. The grammar in the letter I received wasn't great, which made it seem less professional to me, but it was accepted by my new landlord so it did what I needed it to. I would recommend this service to anyone needing an ESA letter.
Claudia
The consultation was easy and my apartment accepted the letter. Great experience and would recommend to anyone moving to an apartment
Kim
My therapist missed my initial appointment due to his sons soccer game, which is understandable. But it was a little frustrating that it took 5 days for us to coordinate a new time for a 5 min call. And that I had to get customer support involved. However, I appreciate that the therapist apologized and delivered the esa letter within 24 hours after the phone call.
Reply from Pettable ESANov 10, 2022
Hi Kim, thank you for your review and apologize for the delay to reschedule! We are glad to hear that our support team was able to help and you received your ESA letter.
Ellen
Accurate and fast
Reply from Pettable ESANov 10, 2022
Thank you for your review of Pettable! We are glad you had a smooth experience :)
Katie
Very helpful and quick. Still waiting for my papers but trust they will come on time nmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
SNN
The entire experience was easy, no stress, and overall excellent. Amazing service! I was more safe than sorry and went with the extra documents package and for the first time it was worth it. They helped me with the whole process the entire time. This was the first ESA process I’ve ever gone through and it was seamless. The most genuine site out there!
Cody
There was a just a tad lack of communication post therapist meeting. But in the end everything was done and satisfied under 24 hrs and now my Sugar Glider and me are very happy. I recommend these guys. They have appointments usually within a day or two and even make them on weekends. :)
Reply from Pettable ESANov 10, 2022
Thank you for your review! We are so glad that you and your Sugar Glider are living cozy with your ESA letter :)
Jennifer
Personalized care and attention.
