Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Jordyn Z.
My therapist was absolutely amazing and always on top of the paperwork! She listened really well and you could definitely tell she cared about you. Anytime my landlords needed paperwork or signings, she was very quick to get it done and provided copies to me when she could.
Jessica L.
Everything was really easy and comforting. My therapist answered all of my questions and really gave me an answer that I needed.
Medici Roberto R.
I never received my letter.
Krysta R.
Never got a phone call from the provider, I sent multiple emails and haven’t gotten a resolution. I asked for a refund but the agents kept trying to get the provider to reschedule and call me at a later time, but I wasn’t contacted to set up a new appointment.
April A.
I needed an updated letter because of certain requirements from my apartment. It was not easy getting in touch with my therapist and I had to have customer service contact him since it was a time sensitive issue. Also having to pay an extra fee was not expected for the updated letter.
Eric H.
My daughter had recently been diagnosed with anxiety and depression and it was recommended that we have her dog designated as a ESA so travel would be less taxing for her. Pettable was quick, easy and professional at all steps. My daughter says the assessment was pleasant and easy.
Ibrahim S.
All team was amazingly helpful.
Maria P.
I got the letter faster than I expected. I got my apartment having a Catahoula and a Rat Terrier. I’m so happy I didn’t have to pay 700 for them. 😭 I’d much rather pay 200
