Jane S.
Excellent service
Excellent service. Team members went the extra mile to continue to answer questions and to provide support.
Reply from PHENIX InvestigationsNov 30, 2021
We appreciate the positive comments.

Excellent
Based on 158 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Top-Rated Private Investigator Firm
PHENIX Investigations (phenixinvestigations.com) has 158 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
158 approved reviews, newest moderated first
Jane S.
Excellent service. Team members went the extra mile to continue to answer questions and to provide support.
Reply from PHENIX InvestigationsNov 30, 2021
We appreciate the positive comments.
VC
I ordered this "service" after having some sentimental items stolen from me. I gave these investigators the suspects info. They basically just do social media searches for more info and charged me 5k. I was promised some sort of contact with the suspect which never happened. I also tried for several days to contact Phenix for updates and they dodged me. In the end they said they would give me a 1k refund for a 5 start review. I rather lose the whole 5k and save some other clients from this scam. I have all of this in writing via texts and email.
Laura E.
Fast and accurate work.
Reply from PHENIX InvestigationsMay 4, 2021
Thank you! Glad we could help.
Leita A. G.
Joel is always very helpful and ready to assist and answer all my questions. Richard Pullman has been using you guys for years. Thank you.
Reply from PHENIX InvestigationsMay 5, 2021
Great! We appreciate the referrals and look forward to talking again soon.
customer
Great service! If you’re looking to find undisclosed assets, the investigators here will find them. They work diligently to help you.
Reply from PHENIX InvestigationsMay 5, 2021
We appreciate the vote of confidence :)
Philip
PHENIX Investigations provided great customer service. They were thorough in their investigation and made a follow-up telephone call to discuss the findings.
Reply from PHENIX InvestigationsMay 5, 2021
Great review and we appreciate your business.
customer
Fantastic service and very quick response.
Reply from PHENIX InvestigationsMay 4, 2021
Much appreciated :)
Dennis
Phenix did what they said and in the timeframe that they promised. When I had questions on the initial report, they quickly re worked it. I am impressed by their ability to gather information in various states. The firm is easy to deal with.
Reply from PHENIX InvestigationsApr 19, 2021
Thank you for your positive review. It is always a pleasure to work with you!