PhysgunReviews of physgun.com

Responsive, thoughtful and knowledgeable support team. I've tried many others, these guys have both the knowhow and the support. Kudos to them - would recommend them to everyone-

I’ve had a really disappointing experience with Physgun’s support. Response times are extremely slow—it often takes days just to get a reply, even for urgent server issues. When you’re running a server, downtime matters, and waiting that long for help just isn’t acceptable. What makes it more frustrating is that staff appear to be active in Discord, but support tickets still sit unanswered. It gives the impression that support isn’t being prioritized properly. Overall, the service itself may be fine, but the lack of timely and reliable support makes it hard to recommend—especially if you rely on your server being up and running consistently.

My experience with this host wasn’t great, mainly due to the lack of reliable support. I’ve used ther hosting providers before, and their response times were significantly faster. Here, I had support tickets sitting unanswered for 7–8 hours, which makes the claim of 24/7 support hard to believe. The server performance itself was decent at times, but not what I expected for a premium service. When running maps with a high number of entities, the server struggled badly—I was getting around 8 server FPS (not in-game FPS, but server-side performance). After switching to a different host, I’m now consistently hitting 60 server FPS with even more entities, which highlights the difference in performance. Overall, while I initially thought Physgun would be a high-quality, premium option, it didn’t live up to

I’ve been using Physgun for quite some time now and have never had a single issue with their service. On the rare occasion that something needed attention, their team responded almost instantly faster than I could even click the live chat button. Their responsiveness and professionalism are genuinely impressive. If I could give them six stars, I absolutely would.

Great service overall, with the support team being rapid and friendly with their responses. They've handled some of the most insane DDoS attack sprees I have ever witnessed very well. You don't just get a server with a basic panel, but you actually get a whole lot of other features, especially on the Rust and Garry's Mod side. Definitely a must use if you're hosting a gaming server.

As a 8-year developer, I've used many hosting platforms -- almost all of the major companies. None come close to Physgun. For context, I'm currently hosting 2 Rust servers at their entry-level $20/Month plan. The performance is unmatched. I've been able to host upwards of 100 players on my server, which has quite demanding plugins, with little to no performance issues. Their features are amazing. Over my ~5 months with Physgun, they've added life-saving tools such as the live map, task scheduler, and wipe automator. All of these features have been released in an exceedingly polished state with minimal issues, which is super important when it comes to hosting. Their customer support is great. Within 30 minutes of making a ticket about a niche issue (my server was displaying less ram than I paid for), I got a human response and an immediate solution. Their Discord is super friendly, and even has some fun non-invasive self promotion. Everything is super convenient, and saves me tons of time. Some examples include: - The ability to view detailed information about my servers on the homepage, including live player count, resource usage, and backup statuses - Notifications for panel/server maintenance weeks in advance - Ability to pop out a server's console to a separate, smaller window - Full FTP access (amazing for plugin development) - A server config editor that actually works correctly - Automated updates (to your base server, modding framework, and even DLL mods such as RustEdit Additions and Discord Extension) And they just keep adding more. Overall, although Physgun isn't the cheapest option, I can confidently say it's by far the best. You get what you pay for, and in this case, the service is well worth the cost.

After my initial issues, the support team has now responded and fully resolved all problems. The server is working properly again, and everything that was previously not functioning has been fixed. While the situation was frustrating at first, I appreciate that the team ultimately took care of the issues and provided a solution. Because of this, I am updating my review to 5 stars. Thank you for fixing the problems and restoring the service.

The physgun staff is very helpful and takes the time to cater to your needs and explain things to you in specific the team member westcoastwill went above and beyond!