Mauricio
October 2026 Review
Good written communication. Customer service is excellent.
Reply from Physicians MutualOct 19, 2026
We always strive for top-notch customer service. Thank you for your feedback!
Average
Based on 207 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Physicians Mutual family is here to help you make confident decisions about dental insurance, life insurance, supplemental medicare, retirement, and pet insurance. It’s what we’ve done for a long time. Since our humble beginnings around a kitchen table in 1902, we’ve never lost sight of what is truly important. That is, taking care of our customers like family. Empowering people like you — from all walks of life — to enjoy the financial security they deserve. That’s what Insurance for all of us is all about.
Physicians Mutual (physiciansmutual.com) has 207 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
207 approved reviews, newest moderated first
Mauricio
Good written communication. Customer service is excellent.
Reply from Physicians MutualOct 19, 2026
We always strive for top-notch customer service. Thank you for your feedback!
NELLA L.
Haven't really needed to use my insurance. But am grateful for the coverage.
Reply from Physicians MutualOct 19, 2026
Thank you for taking the time to leave a review!
customer
Paid the remaining balance after Medicare. Thanks!
Reply from Physicians MutualOct 19, 2026
We value your feedback and appreciate hearing from you!
william G.
Quit sending me applications for Life Insurance every month. This cost in postage is unnecessary.
Reply from Physicians MutualOct 19, 2026
Thank you for your positive review. We appreciate your feedback about the frequency and postage costs of the life insurance mailings. Please contact our customer service team at 1-800-228-9100 so we can help update your mailing preferences.
Catherine J.
Pleased with coverage.
Reply from Physicians MutualOct 19, 2026
We are delighted to know that you are pleased!
Stephen F.
Nice people
Reply from Physicians MutualOct 19, 2026
Thanks for sharing your thoughts with us!
Shawn S.
I left a phone message to ask more about their dental plan after receiving mail encouraging me to apply. I left my phone message with an actual person who promised I'd receive a call-back. Well, it's been 2 days---no call-back. So, if prospective customers get ignored like this, what happens with customers who try to get reimbursed? Don't think I will pursue a dental plan with them at this point.
Reply from Physicians MutualOct 21, 2026
We’re sorry for the frustration you’ve experienced while trying to learn more about our dental coverage. Our team has made several attempts to return your call, but we haven’t been able to reach you. We understand how important timely communication is to earning your trust, and we’d appreciate another opportunity to connect and answer your questions. Please contact us directly so we can arrange a convenient time to speak.
winnie
I'm just glad I have insurance.
Reply from Physicians MutualOct 19, 2026
We’re grateful you took the time to write a review!