Average
Based on 207 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Physicians Mutual family is here to help you make confident decisions about dental insurance, life insurance, supplemental medicare, retirement, and pet insurance. It’s what we’ve done for a long time. Since our humble beginnings around a kitchen table in 1902, we’ve never lost sight of what is truly important. That is, taking care of our customers like family. Empowering people like you — from all walks of life — to enjoy the financial security they deserve. That’s what Insurance for all of us is all about.
Physicians Mutual (physiciansmutual.com) has 207 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
207 approved reviews, newest moderated first
John K.
Your not bad but not great , just an average insurance company.
Reply from Physicians MutualOct 14, 2026
Thank you for your honesty. We take pride in our company, and value all feedback we receive. If we can be of further service to you, please call us at 1-800-228-9100.
Jody A.
Pleasant experience with our a long wait
Reply from Physicians MutualOct 15, 2026
We appreciate you being a part of the Physicians Mutual Family!
Randy B.
Excellent customer service!!!!!!!!!!
Reply from Physicians MutualOct 15, 2026
We are so glad to hear that your experience with one of our representatives was a good one. We always strive for top-notch customer service. Thank you for your trust in Physicians Mutual!
John F.
The customer service is poor. It's difficult to reach the insurance agent. They raised the dental care and eye and I have not even used it yet. I dropped the dental eye and hearing. Very disappointed.
Reply from Physicians MutualOct 14, 2026
We are sorry to hear your experience has not been good. We earn our 95% customer satisfaction through listening to our customers and doing our best to take care of them. If you care to share more details, please give us a call.
William H.
Good customer service. Product is reasonable in cost.
Reply from Physicians MutualOct 15, 2026
We appreciate your feedback. Please call us at 1-800-228-9100 if we can ever be of assistance.
Michael M.
I love the discussions and the sub matter Getting diffirent points of view and its A plus getting points for it I always Look forward to the emails
Reply from Physicians MutualOct 15, 2026
Thank you so much for your great review. We take pride in our company, and value all feedback we receive. We appreciate you being a part of the Physicians Mutual Family!
Kevin L.
Coverage is excellent on medical. Premiums seem to be above above average compared to others that companies that offer same product. Perscription copays are higher on some items versus Good Rx, Single Care, and other discount cards and that don’t seem right. I suppose it is just the “system”. A company selling pet insurance should be able to do better on their premiums for humans…🤑
Reply from Physicians MutualOct 14, 2026
We appreciate your feedback. Physicians Mutual does all we can to stay competitive, so I am sorry to hear that it seems above average to you. Our customer service department is always here to answer your questions and perhaps find a more affordable option. Please call us at 1-800-228-9100 if we can ever be of assistance.
Joyce P.
The appointment was just on time, the Dental Hyge isn’t
Reply from Physicians MutualOct 15, 2026
We appreciate your feedback. Please call us at 1-800-228-9100 if we can ever be of assistance.
