R. P.
Incomplete and frustrating
This is basically an early beta release that's being sold as a finished product. While it is usable for some tasks, it's extremely clunky and has numerous issues that make the program difficult to work with. The user interface is a constant source of annoyance as it's continuously freezing up or not responding. I like the idea behind Pictory.ai a lot, it's just a shame the execution is so poor. Support is responsive but unfortunately not helpful in getting the actual issues resolved. Overall this software was a really frustrating experience and I cannot recommend it.
Reply from Pictory.aiJul 18, 2023
Thank you for taking the time to share your feedback about Pictory.ai. We're sorry to hear that you encountered inconveniences with the current version. We want to help and address your concerns to ensure you have a better experience. Please reach out to us directly via email on [email protected] from the email address registered on the account. We'd be happy to arrange a Zoom call and look into getting this issue swiftly resolved.



