Freddy T.
A FANTASTIC EXPERIENCE, VERY FRIENDLY AND EFFICIENT SERVICE,
Excelent Service
Reply from Pie InsuranceJan 10, 2024
Thank you, Freddy! We appreciate the feedback.

Great
Based on 636 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pie Insurance provides workers’ compensation insurance directly to small businesses. Small business owners can now get a workers' comp quote in 3 minutes — which means getting coverage really is as easy as pie.
Pie Insurance (pieinsurance.com) has 636 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
636 approved reviews, newest moderated first
Freddy T.
Excelent Service
Reply from Pie InsuranceJan 10, 2024
Thank you, Freddy! We appreciate the feedback.
Electrolite Wiring, L.
Quick and easy. Wonderful customer service!
Reply from Pie InsuranceNov 2, 2023
Thank you for leaving your feedback. We're happy to hear the experience was as easy as pie for Electrolite Wiring!
Jeff R.
Extremely professional and answered my inquiry with perfection!!
Reply from Pie InsuranceNov 2, 2023
Thank you for your positive feedback, Jeff!
Daniela C.
Terrible practices, cancel a policy many days in advance and it was charged in the same way. I demand my refund. Those are terrible work practices.
Reply from Pie InsuranceNov 2, 2023
Hi Daniela, We appreciate you sharing your feedback with us. We're truly sorry to hear about the issues you've been facing. Our goal is to provide top-notch service to all our policyholders. After checking into this, it looks like your cancellation request was processed on 10/27, with an effective date of 10/23. We'll refund any premium taken after the effective date, and this was completed on 10/27. We hope this sheds some light on your situation. If you have any further concerns or questions, please do not hesitate to get in touch with us. We're here to assist you.
Lita
The customer service person was absolutely awesome. It was so refreshing speaking with someone who wanted to take their time and help you. They helped me every step through things and went above and beyond!!! They made my day
Reply from Pie InsuranceOct 26, 2023
Hi, Lita! Thank you so much for leaving your feedback. We're happy to hear you had such a great experience!
Steve
Sales rep stated we go 40 feet on ladders. We never said that to her. That’s what she put on the application. We were told we would have an answer by 11am. Did not hear back from them at all.
Reply from Pie InsuranceOct 26, 2023
Hi Steve! We understand that your experience fell short of your expectations, and for that, we apologize. Pie is committed to providing the best possible service to all our customers, and we regret that we didn't meet your standards in this instance.
Chris C.
Asrah W is AMAZING! I called a day prior and that receptionist wasn't aware that I can change the effective date without underwriting(Not timely and horrible communication). The insured was ready to bind once effective date changed and this took over 4 days UNTIL Asrah was able to help and secure this sale for me. She deserves a gift & raise!
Reply from Pie InsuranceOct 23, 2023
Hi Chris! Thanks so much for taking time to leave your feedback. We're happy to hear about your great experience!
WHITNEY
I called Coterie thru Pie Insurance today to find out how much my renewal was going to cost me monthly bc I've not been given that info yet and I hit the jackpot with the amazing customer service rep that answered my call! She reminded me of my best friend rather than just some stranger working for an insurance company. I hope her boss sees this bc Quoquese J is doing her job plus going about 100 extra miles to ensure her customers satisfaction. I mean, I should've gotten her extension so I only deal with her from here on out. She impressed me BIG TIME in the 5 minutes we were on the phone. This woman is going places. She's amazing and knowledgeable and she really helped me out today!! Thank you Coterie for hiring Ki. She made my day that much better!!!
Reply from Pie InsuranceOct 23, 2023
This is great! Thank you for taking time to leave your feedback, Whitney.