Excellent
Based on 554 reviews
PIURIFY4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're dedicated to redefining water consumption by combining science and sustainability for our customers' well-being. Join us in a lifestyle where wellness meets advanced hydration, making every sip a step towards optimal health.
PIURIFY (piurify.com) has 554 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 453 reviews with 5 stars · Clear filters
Michelle from W.
This company makes a quality product backed by research. The customer service is exceptional.
Reply from PIURIFYJul 31, 2026
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with both the quality of our product and the support you received. Your feedback truly means a lot to our team. 😊️🙏️
J
PIURIFY is a company that I just recently discovered and I am glad I did. Came across their over the pipe water descalers which could not have been easier to install. That worked great and then I saw they also made hydrogen water bottle generators. PIURIFY’s premium hydrogen bottles are solidly made and rate right up there with other top brands but at a lower price. Their hydrogen bottles are 3rd party certified and produce one of the highest concentration of hydrogen on the market. Anytime I had any questions, I would reach out to their customer service and receive replies immediately. PIURIFY’s customer service team is very knowledgeable and always ready to help in any way they can. They are a company who stand by their products and I look forward to using their future products.
Reply from PIURIFYJul 30, 2026
Thank you so much for this thoughtful review! We’re truly grateful that you chose PIURIFY and are enjoying both the Over-Pipe Water Descaler and our Hydrogenator Bottles. Your kind words about our products and customer support mean a lot to our entire team. We’re honored to have your trust and look forward to supporting you with any future PIURIFY products. 😊
Jah B.
Great customer service. Thought One of my Two hydrogentor bottles stopped working. After talking to customer service, I was able to get my bottle working again. Communication was pretty quick, and communications were polite. Thank You PIURIFY
Reply from PIURIFYJul 29, 2026
Thank you so much for sharing your experience! We’re very happy we could help get your Hydrogenator Bottle working again. Your kind words about our communication and support truly mean a lot to our team. Please feel free to reach out anytime—we’re always here to help! 💜
Charisse B.
In looking for a quality Hydrogen water product & ability to use my HSA, John @ PIURFY responded quickly & warmly to my chat/email. When my product arrives, I have total trust they can answer any lingering questions. Appreciative! Charisse
Reply from PIURIFYJul 29, 2026
Thank you so much, Charisse! We truly appreciate your kind words. We’re glad John was able to respond quickly and warmly while helping with your questions. We hope you enjoy your PIURIFY product, and our team will be here to support you with anything you need once it arrives. 😊
Ang
Great product and great customer service. Very easy to deal with. John got to my request quickly, helped instantly, and politely followed up to ensure everything was still going well. Recommend to anyone!
Reply from PIURIFYJul 27, 2026
Thank you so much for your kind words and recommendation! We’re delighted to hear we we're able to assist you quickly and make the process easy. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. Please feel free to reach out anytime—we’re always happy to help! 😊🙏
Cristina G.
⭐⭐⭐⭐⭐ Some experiences stay with you long after they are over. This is one of them. When my original PIURIFY bottle developed a problem, I honestly didn’t expect much. I simply hoped someone would listen. What I received was far more than customer support. From my very first email, Dianna and John treated me with genuine kindness, patience, and compassion. Every response made me feel heard, respected, and cared for. They didn’t just solve my problem—they restored my confidence that there are still companies where people truly care about their customers. Today, I am holding my new PIURIFY bottle in my hands here in Romania, and it works perfectly. Looking at it reminds me that behind every great company are extraordinary people. To Dianna, John, and everyone involved in making this replacement possible—thank you from the bottom of my heart. Your kindness reached much farther than you may ever realize. You didn’t simply replace a bottle. You turned a disappointing situation into a beautiful memory that I will always carry with me. Because of you, I will always recommend PIURIFY—not only for the quality of your product, but for the humanity, compassion, and exceptional customer care that stand behind it. Thank you for reminding me that kindness still exists. With heartfelt gratitude,🙏❤️ Cristina Romania 🇷🇴
Reply from PIURIFYJul 27, 2026
Cristina, your beautiful words have touched us more deeply than we can express. Knowing that our support helped turn a disappointing experience into such a meaningful memory is incredibly special to us. It was truly our privilege to assist you, and we are so happy that your new PIURIFY bottle arrived safely in Romania and is working perfectly. Your kindness, trust, and heartfelt appreciation remind us why we care so deeply about every customer we serve. Thank you for allowing us to be part of your story and for recommending PIURIFY so warmly. Your message will stay with Dianna, John, and our entire team for a very long time. We wish you continued healing, happiness, and good health. Please know that you will always have friends here at PIURIFY. ❤️🙏
Paula C.
Working with Piurify customer service has been a pleasure. Dianna and John were responsive and efficient.....I highly recommend the product.
Reply from PIURIFYJul 22, 2026
Thank you so much for your kind words and recommendation! We’re delighted to hear that Dianna and John provided responsive and efficient support. We truly appreciate your trust in PIURIFY.
Kelsey
John got back to me quickly about my issue and helped me to resolve it! He was even prepared for the next steps incase his solution didnt work. He was also so kind and friendly. 10/10 experience!
Reply from PIURIFYJul 21, 2026
Thank you so much for the wonderful feedback, Kelsey! We’re thrilled to hear that John responded quickly, resolved your issue, and made sure you were supported every step of the way. We truly appreciate your kind words and your 10/10 rating! 😊
