PIURIFYReviews of piurify.com

Reply from PIURIFYSep 28, 2026

Hi John! We’re sorry for the confusion and for the trouble with your Hydrogenator® Flask. The Hydrogenator® Flask and the Hydrogenator® Bottle with Handle are two different products, and the Flask does not have a handle. We’d really like to help get this sorted out for you. Please check your email, as our support team will reach out directly so we can review the short run time and help with the return or replacement if needed. God bless, and thank you for letting us know.😊🙏

Reply from PIURIFYAug 31, 2026

We’re very sorry that your order still hasn’t arrived, especially knowing that you rely on your pitcher every day. This is certainly not the experience we want for our customers. We’ve sent you an email so we can look into the issue and work toward a resolution as quickly as possible. Your satisfaction is very important to us, and we truly appreciate you bringing this to our attention.

Reply from PIURIFYJul 25, 2026

We're very sorry to hear about your experience. We apologize that your bottle is not working properly and has started leaking. This is certainly not the quality or experience we want for our customers. We want to make things right. We've sent you a separate email so we can resolve the issue as quickly as possible and assist you with a replacement if needed. We appreciate the opportunity to help and look forward to resolving this for you.

Reply from PIURIFYJul 16, 2026

We’re very sorry to hear about your experience, Brandon. We’ve sent you an email so we can better understand the issues with the pitcher, the filter taste, and the 21-day challenge file, and work with you to make this right.🙏

Reply from PIURIFYJun 1, 2026

Hi Kevin, I’m sorry this happened. Please rest assured we do not sell returned or used products, so there may have been a mix-up. We want to sort this out and earn back your trust. Please check your email so we can help make this right.🙏

Reply from PIURIFYMay 25, 2026

Hi Nicole, I’m sorry you had this experience. We recommend starting with a smaller amount first, as some people may need time to adjust. We’ve sent you an email so we can help sort this out—your satisfaction is our top priority.🙏

Reply from PIURIFYApr 8, 2026

Hi Stacey, I’m so sorry to hear that, and I understand your concern. Please rest assured the bottle is tested for safe water contact and is not expected to leach heavy metals. Kindly check your email from us so we can sort this out together.😊🙏

Reply from PIURIFYJan 29, 2026

I am so sorry to hear you didn't received your order, Maria. Please know this is not the experience we want for any of our valued customer. Orders are ship to the address entered at checkout, and don't worry we'll sort this out. I already sent you an email. Please confirm the correct address, and we'll make sure you will get your order.😊