Stuart A.
Dreadfully disappointed in pixel mags.
Dreadfully disappointed in pixel mags. No access to my online subscriptions for over a year, no response at all to resolve issues, however the subscription renewal still comes...
Bad
Based on 12 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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PixelMags (pixelmags.com) has 12 customer reviews on Folks Told, with an average rating of 1.0 out of 5.
12 approved reviews, newest moderated first
Stuart A.
Dreadfully disappointed in pixel mags. No access to my online subscriptions for over a year, no response at all to resolve issues, however the subscription renewal still comes...
Nick C.
Rubbish service. Do not buy any magazine associated with this company. Account lock out Can’t access any magazine issues Can’t contact them to resolve All in all a very disappointing service. Nick Carey.
Robin H.
Dreadful. No response to questions, magazine not available 5 weeks after available in hard copy... Amazed they’re still in business.
Dan
Appalling response from Pixelmags. Account keeps locking out. No access to new issues. Autocar is a great magazine but they’ve selected the wrong digital partner in Pixelmags.
Theo du T.
Autocar is such a great magazine, so unfortunate that their subscription is done via PixelMags. Absolutely no response, have sent 5 messages, can’t lock in, they are utterly useless.
Gareth J.
Utterly awful, servers constantly down, subscription inaccessible, zero response from customer service. Avoid.
Brian W.
I have a digital sub for Autosport and I have not been able to download the mag for two weeks I notified pixel mags and got the usual “busy” reply. When I tried to mak contact again I cannot do this my email was not able to contact their server. I think they are gone bust It is time that Autosport,Haymarket,and Applepay need to take action immediately Brian Waters
Malcolm
Are they still in business? Seems like a ghost money making scam to me. Absolutely no response to support requests when their app breaks. Can’t log in to app or see any content, but they are happy to have my money. Do not buy any magazines through pixelmags.