Fernando M.
Good all-round shopping experience.
Good all-round shopping experience.

Great
Based on 602 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PluginFox is an audio software dealer - we sell a great selection of plugins, virtual instruments, sample libraries, presets and more.
PluginFox (pluginfox.com) has 602 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
602 approved reviews, newest moderated first
Fernando M.
Good all-round shopping experience.
steve J.
long seven step program that did not get me my product...vienna assistant failed to load. Now onto support at VSL...very disappointing.
Eon M.
Great products range and pricing options to pay. This makes me happy. Smooth website and would highly recommend.
Nigel L.
Not somebody i would buy top end plugs from......Nigel Lowis
Andrea M.
Contacted twice to ask for information on the possibility of returning an item or at least exchanging it given that it is a software license that did not work, they do not respond to any of the emails or even to the return request made online, not even to tell me that it was not possible possibly make a return. Terrible communication and customer service management.
Paul F.
Great. All positive, no negatives! Recommended!
Lilli F.
The website is self is quite intuitive, with many products and a good amount of information regarding how to obtain a product and install it. However, I accidentally purchased the wrong product and tried to contact customer service to no avail. I reached out via the customer service help forms three times over several weeks, and waited for over a day for a response in the messages chat box. Nothing. Not even a confirmation email to say that they had received my customer service request. I thought at first, maybe I had put my email in wrong or something, but after doing it several times and still receiving nothing, I unfortunately have to give plug-in Fox only two stars, as if you make a mistake and need help, it seems there’s a good chance you will not receive any. (The product I purchased was US$199 and necessary for my university studies (I am a college student), and so I simply cannot afford to be throwing this kind of money away. I still have to go out and buy the correct product.)
Richard C.
The authorization code didn't work. Message that it was invalid. Sent email, no response,