PlungechillReviews of plungechill.com

After doing quite a bit of research, we chose this product for our sports medicine practice. When our chiller arrived, there was a part missing for the pump. One quick email to customer service and they put the part in the mail. Crazy thing, when the box got here, it was empty.The part had fallen out! Another email to customer service and they graciously offered us a refund for the difference of a pump and shared a link to purchase it on Amazon. The product works perfectly.We have it set up with a bathtub. Up and running and cooling in under five minutes. But the customer service was stellar.

Great product and customer service! This plunge is large enough for me, I’m 6’1” and can sit comfortably inside. I’ve spent thousands of dollars on plunges but the truth is you don’t need a fancy plunge, cooler or barrel to sit in cold water. The set up is simple. We like it enough, we’ve decided to order the chiller attachment.

I grabbed the Plunge Chill Max, which is a larger Tub size; as I already have a barrel size pod and chiller. My goal was to test something out that has more room to stretch my legs out, and still won't break the bank. First off, this is a great size tub, I'm really enjoying the additional space. It was super easy to setup, and is already partially assembled in the box. The 7 layer wall construction is an upgrade over most tubs at this price point, it adds a bit of insulation and a ton of durability. I'm personally 3 years into cold plunging and had upgraded to a chiller after 2 months. This tub has chiller hook ups (in/out valves), so when you decide this is something you want to invest more in later, you have that option. It doesn't come with a thermometer, which is good; I found one online that is solar powered, still really affordable, but way better than what is included in some plunges. If you're looking to try out plunging, start here then grab a chiller once your committed--eventually it is more practical (and consistent) than buying bags of ice. You don't need a $3k+ setup just to sit in cold water! The CS team at Plunge Chill seems really on top of it, good outfit that should be around for awhile. 100% recommend, 5/5 stars.

We have not opened the box but the rating is for the service and delivery

The box my chiller came in had obviously been dropped, maybe more than once by FedEx. I was instructed to try it and sure enough it’s not working. Plungechill customer service has been fast, polite, and has already sent a replacement. This is possibly the best customer service I have ever experienced. They have won me over.

The company put the wrong address on accident on one of the packages and they immediately contacted me to figure out why I didn't receive my package. To me that's excellent customer service and I really appreciate it.

Super high quality ice bath for the price it’s offered at. But even more amazing was all the extra accessories that came with it! I wasn’t expecting that so I was pleasantly surprised :)

Just received my Plunge Chill Pro and couldn’t wait to test it out. Can’t believe this is so easily portable and takes minutes to set up. Cold water and a few bags of ice and I was set. So many benefits for my recovery between training sessions. Drains easily and you can break it down or just lift and move. No regrets whatsoever.