Tracy T.
The doctor was caring and a great…
The doctor was caring and a great listener. Very easy to talk to and was engaged with my problems. Also very knowledgeable. Highly reccommend!

Average
Based on 2,718 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
2,718 approved reviews, newest moderated first
Tracy T.
The doctor was caring and a great listener. Very easy to talk to and was engaged with my problems. Also very knowledgeable. Highly reccommend!
Betsy G.
Fast, easy, qualified physician listened and gave me treatment plan that helped the sinus infection and discomfort.
Luke B.
We tried using them for our elderly parent. The technology failed and were not able to get a consultation. They refunded the $14.99. One month later, we just got another charge for $14.99. Obviously they put us on an automatic payment plan and impossible to get in touch with them to completely cancel. Stay away!!!
Reply from PlushCare Virtual Healthcare: online doctorDec 13, 2023
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Kristy
Like others have stated, Plushcare will require multiple virtual doctor consultations but will not help you locate the prescription(s) needed. The doctor was nice but the follow up care was pointless. The drug I needed is out of stock nationwide and Plushcare continued to encourage follow up appointments each costing me over $100.
Reply from PlushCare Virtual Healthcare: online doctorDec 8, 2023
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Julie
I will be uninsured soon, so I thought Plushcare was a great way to continue my maintenance meds. The appointments were plentiful--UNBELIEVABLE. A truly fantastic service!!!!
ROSENDO
Continue to charge a monthly fee after service was cancelled. I've cancelled twice now and I keep getting charged monthly
Reply from PlushCare Virtual Healthcare: online doctorDec 4, 2023
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Marianne D.
Buyer beware do not use this company. I am out hundreds of dollars and do not have any medication because my insurance won't cover it and the doctor should've known that. The company will not give me one dollar back for my troubles. Go to a real doctor. This doctor is not even in my state. They don't help you out once they grab you and start charging you for doctor appointments etc. and then you don't even get your medication when it's all set and done. Find a real doctor and use them.
Reply from PlushCare Virtual Healthcare: online doctorDec 4, 2023
Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at [email protected] and a member of our care team can assist you.
Stephen A.
The quality of service provided by PlushCare's healthcare professionals is top-notch. Every interaction I've had has been both professional and caring. The doctors take the time to listen attentively to my concerns, provide clear explanations, and offer personalized treatment plans. Their expertise and empathy create a sense of reassurance, making me feel genuinely cared for and understood.
Reply from PlushCare Virtual Healthcare: online doctorNov 30, 2023
Hi Stephen, thanks for the feedback! We’re so glad to hear you had a great experience with us. We hope to see you back soon!