Excellent
Based on 538 reviews
Plymouth Rock Assurance4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
JOHN Z.
Great customer service, Eli was great. Answered all my questions and found me a good rate for Auto and Home insurance.
Reply from Plymouth Rock AssuranceAug 24, 2026
We're so happy to hear our team provided such helpful service and helped you find competitive rates for your auto and home insurance. Thanks for choosing Plymouth Rock!
CATHERINE
It was easy to get a quote and switch. Staff member was extremely helpful and pleasant to deal with.
Reply from Plymouth Rock AssuranceAug 24, 2026
We're so glad the process was easy and our team was there to help make the switch a smooth one. Thanks for choosing Plymouth Rock!
KEVIN M.
My representative was knowledgeable, courteous and efficient. She had answers for every question I had on the policy and backed it up with facts. Very good experience.
Reply from Plymouth Rock AssuranceAug 24, 2026
We're so glad our team took the time to answer all your questions and make sure you had the information you needed. Thanks for sharing your experience!
Lesley
I did a quote online but felt like I needed to call and speak to someone before signing up. I was lucky enough to get someone named Nick. Nick was extremely knowledgeable and helpful. He made the whole process very simple for me. I was extremely satisfied with this experience and because of the quote from PR that Nick gave me, I decided to take my homeowners and auto insurance with Plymouth Rock. The price quoted was half of what I was currently paying. I am beyond thrilled to save that money.
Reply from Plymouth Rock AssuranceAug 24, 2026
We love hearing this! We're so glad our team was able to help. Thanks for trusting Plymouth Rock with both your home and auto!
Eulia Da S.
Fast, friendly super easy process. Looking to change my policy to a new company very happy with my service Josheph was amazing 5 stars from me. Very knowledgeable and professional. !!!
Reply from Plymouth Rock AssuranceAug 24, 2026
We love hearing this! We're so glad the process was fast and easy and that our team made switching a great experience. Thanks for the 5 stars!
GHEMSON G.
Good customer service
Reply from Plymouth Rock AssuranceAug 24, 2026
Great to hear! Thanks for sharing.
RICHARD S.
Casey was amazing and so helpful every step of the way, I was very comfortable speaking with her. She really went above and beyond to help.
Reply from Plymouth Rock AssuranceAug 19, 2026
We're so happy to hear that feedback. Thank you for sharing!
MATTHEW K.
Courtney was terrific. It was nice to communicate with someone who actually cared about my insurance needs. I was stressing over switching insurance companies but she made it all very easy.
Reply from Plymouth Rock AssuranceAug 18, 2026
We're so glad our team helped make the switch an easy one and made you feel taken care of along the way. Thanks for sharing your experience!
