psp636
Amazing product with even better customer service
I recently worked with PocketMaps on a printed piece for a large event, and it truly felt like working with a partner rather than just a vendor. The first thing that impressed me was their website, with downloadable templates in various file formats and interactive examples to help you determine which book size to choose. Not only did it give me confidence that my files would be perfectly spec’d, but it also gave me confidence that I was dealing with an experienced company - one that knows what customers need to ensure a successful outcome. But what impressed me even more was Mark’s response to my initial request. He not only gave me a clear pricing answer but also let me know I could email or call him directly with any questions. That level of personal attention was so refreshing in a world where you are usually forced to deal with forms and chatbots and cannot get to a real person! I did, in fact, need to reach out several times during the design/build process with questions and every time Mark was there with a quick answer. I’m grateful to Mark and the team at PocketMaps for providing the guidance and tools to help me design a beautiful product for our attendees. Everyone I spoke to at the event loved the foldable design and appreciated the convenience of keeping information in their pocket for handy reference. I would 100% work with PocketMaps again in the future!
Reply from pocketmaps.comAug 20, 2025
Pamela, thank you so much for your kind words and for sharing your experience. We’re thrilled to hear that the templates and examples on our site helped make the design process easier, and even more so that you felt supported throughout your project. Our goal has always been to make working with PocketMaps feel like working with a true partner, not just a vendor — so your feedback means the world to us. We’re grateful you trusted us with such an important event, and we’re glad the maps were a hit with your attendees. We look forward to working with you again in the future! With appreciation, Mark & the PocketMaps Team


