PoloniexReviews of poloniex.com

Used it for 3 years & no problems, nice little bonuses

The huge gaps between buy and sell prices, fake trading. Coins that aren’t traded anywhere else. Very low volume. Being forced to use ridiculously small amounts of money sent as gifts at the market price. Why can’t I enter the price I want? Especially when there’s already such a huge gap.

i wait 2 weeks for such a simple problem to be resolved and i getting every single day same generic answer to wait and be patient . this is horrible support. ticket id 1848765

Poloniex est un exchange centralisé qui doit etre fermée au plus vite car c’est une escroqerie de Masse. Mes jetons Turbo achetés sur ce site en Mai 2023 sont bloqués au motifs que le wallet Turbo est en maintenance depuis 722 jours .la véritable raison c’est que ce site frauduleux veut vous faire vendre à un prix 10 fois inférieur au prix du marché. C’est une escroquerie et le régulateur US devrait controler cet exchange car il doit etre le lieu idéal pour le blanchiment de l’argent de la drogue. En tous cas je ne vais pas lacher l’affaire quitte a me rendre à leur siége social situé sur un paradis fiscal pour réclamer le retrait de mes 2.2 Millions de jetons TURBO . POLONIEX à éviter à tout prix au risque de vous faire VOLER TOUT VOTRE ARGENT.

I wish I had seen this review site sooner and never invested. From what I understand, they constantly seize people's investments. They seized $2100 of my investment. They asked for ID, I sent it; they asked for a video, I sent it; they asked for a screenshot from my wallet, I sent it; they asked for a video from the person who sent the money, I sent that too. They are completely incompetent. Then they asked me to contact other people who sent money to my account and get videos as well. It's pure stupidity. Take my advice, never invest with them. I will write to similar forums in other countries to prove they are scammers and I will also record a video about the process.

Everyone's PAAL is trapped on Poloniex forever as PAAL deposits and withdrawals are permanently frozen for no reason, so there's virtually $0 liquidity to sell it. What an utter embarrassment to the crypto industry! AVOID Poloniex like the plague, unless you want your crypto held hostage forever for literally no reason!

have been a loyal and problem-free customer of Poloniex for over 12 years, yet I am being treated like a criminal. Poloniex is practicing "stealth blocking": they credited a $374 transfer to my account, then hours later disabled withdrawals for my ENTIRE balance of over $1010 without any notification. They are holding $636 of my unrelated "clean" assets over a $374 dispute. I have provided video proof and full history, but support (Willy/Yana) keeps repeating impossible requests for 3rd-party data. I filed a Formal Complaint, but they ignored the 48-hour deadline. After 12 years of loyalty, they won't even give me a human response or a "Return to Source" option. This is an unlawful withholding of property. Ticket #1841481. Beware! 16.04.2026 Update: Instead of addressing my formal complaint, they are sending automated emails threatening to close my case if I don't provide the impossible documents. Total lack of human support!» 05.06.2026 UPDATE: Poloniex replied to this review asking me to contact. I did — immediately. No response. No action. No resolution. Their public reply was nothing more than empty words for appearance's sake. My funds remain frozen, Ticket #1841481 remains unresolved. Nothing has changed. UPDATE [06.06.2026]: Formal complaint filed with BaFin (Germany) and BfDI (Germany) due to systematic GDPR violations and unlawful asset freeze without legal basis. Ticket #1841481 remains unresolved after 40+ days. UPDATE [07.07.2026] Filed a formal complaint with the Financial Services Authority of Seychelles (FSA), the regulator responsible for licensing and supervising Poloniex under the Seychelles VASP Act 2024. The complaint documents the disproportionate freeze of unrelated funds, Poloniex's failure to meet its own Formal Complaint Process deadlines (15/35 business days per its own User Agreement), disclosure of my personal data to a third party without consent, and confirmation from Poloniex's own support staff that the legal department does not respond to client correspondence as a matter of policy. Ticket #1841481 remains unresolved. Will update this review with any response from FSA or Poloniex

Locking accounts then asking for unachievable "verification" materials to unlock. Once supplied asking for more and more and never granting access, web search mentions "unclaimed" funds are then given to owners