Average
Based on 82 reviews
Polynesian Print3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are designing and selling Print On Demand (POD) apparel in the niche of Polynesia, however, our focus in not on Polynesians alone but the focus is on the entire Pacific, as we believe we are one big unify family, not separated islanders.
Polynesian Print (polynesianprint.com) has 82 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
82 approved reviews, newest moderated first
C D.
Wrong item was delivered!
Reply from Polynesian PrintFeb 18, 2021
Thanks for letting us know about your situation. I can understand that it’s frustrating to lose a feature that you’ve come to rely on like that. We are happy to offer you the replacement in the case that the items are incorrect. Please have a check your email to tackle this problem, thanks again!
Wilbur A.
Hi,there My name is Wilbur Ada and I would like to say that its really great ordering from Polynesian prints I mean there the best designs I've seen so far. I would 100% recommend to other people to take a look at all designs cause there awesome. Also I would like order some in the near future, Thanks again Polynesian Print you guys are the best.
Reply from Polynesian PrintFeb 3, 2021
Thank you so much for your positive feedback. We are over the moon to hear that you’re so happy with your item. We’d love to continue serving you next time- an awesome customers like you. Thanks again!
Katalina N.
The product is high quality and is true to size. I would've rated it a 5 star, but I didn't receive my package until after Christmas, a week past the promised time. But overall, their product is great!
Reply from Polynesian PrintJan 29, 2021
Thank you for honest feedback. We are sorry for the late delivery due to the effect of Covid-19. We are delighted that you are satisfied. Your compliment encourages us to maintain and improve our products and services. We hope for your sympathy and hope to serve you in the upcoming time again!
customer
I paid for express shipping so I could get the items faster. After 11 days, I checked again thinking my order was on its way since I paid the express shipping. Found out my order was still unfulfilled. I emailed them and even chat with their so called customer service. They said they will ship my order and it should get to me 14-20 days. If I didn't hear from them in 5 days, contact them back. Honestly, I was excited when I placed my order. But, when I checked and my order was still unfulfilled, I was disappointed. So, I let them know that I needed them to cancel my order and refund my money. I was denied cause they said it was already ready to be shipped. Funny cause I just checked before I contacted them that my order was unfulfilled. But, I got told that it was ready to be shipped. That kind of business ethic is unreliable, unprofessional and definitely not trustworthy. So, if I have one advice to give, RUN! If you are in the United States, buy from a business in the United States and don't waste your money on items coming from China. That way, you can see the items and check to make sure the quality of the items are worth your money.
Reply from Polynesian PrintJan 27, 2021
We are sorry for this inconvenience and misunderstanding. As standard, our products are handcrafted and they will be shipped out after 14 days from the date you order. For express shipping, we use DHL and it will take around 5 days. Besides, as our policy, we only can help cancel customer’s order within the first 24 hours from the time you place it. At present, it is just 11-12 days already. Your judgment is not fair for us because our products are designed by our own designer team and we have manufacturers from many countries in the world such as China, UK, USA, Canada... Due to the Covid-19 situation, other factories are affected, and we have to put the products into the factory in China not to increase an additional fee (it can be 2-3 times increase). As time frames, your parcel will be with you around 18-20 days and I will push the courier prior to this. Hope that you can understand us due to an unexpected situation.
Virginia M.
Love the item received. Only down fault is...shipment too so long to receive, but will order again for love it.
Reply from Polynesian PrintJan 26, 2021
Thanks for sharing your feedback. We’re sorry that the time of delivery didn’t match your expectations. Actually, it was an uncommon situation and we promise that we’ll try our best to accelerate the shipping process. Once again, we are truly for this problem. Besides, we are truly happy when hearing that you are satisfied with our product. We hope to serve you next time.
sand F.
You guys #1 thanks
Reply from Polynesian PrintJan 26, 2021
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure ❤️
Viali M.
20 days later and still aint got my shirts so i really cant give a "product review"
Reply from Polynesian PrintJan 26, 2021
Thanks for sharing your feedback. We’re sorry that the time of delivery didn’t match your expectations. Actually, it was an uncommon situation and we promise that we’ll try our best to accelerate the shipping process. Once again, we are truly for this problem. Besides, I would like to inform that your parcel is on the way to you. We've sent the detail to your email, please help check it. Thank you!
Shalini R.
Top fits well to size, good postage time. Beautiful designs on clothes
Reply from Polynesian PrintJan 21, 2021
It’s always a pleasure seeing you. Thanks so much for your feedback and good vibes.❤️
