Reply from PonomaOct 15, 2021
Hello,
In first, many thanks for your time and the feedback.
The painted options require additional costs (we purchase primers, paints, sparyers, compressor, etc.), as a result painted options are more expensive than conventional ones.
btw.: Sometimes customers paint our shelves themselves and send us a video of their work. This is really cool, but it requires experience, time, and the procurement of materials and equipment.
As for the small screw-bolts, this should not be so, if you encountered any difficulties during installation and did not find a solution on our website:
https://ponomasteel.com/pages/how-to-install-floating-shelf-countertop-and-how-much-weight-can-the-ponoma-shelf-hold
-we are always ready to help you, please do not hesitate to ask us at: [email protected]
If you need, we'll ship additional screw bolts at our own expense immediately.
Best regards and stay safe,
Uri,
Ponoma team