Excellent
Based on 152 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the leading vinyl inground pool company in New Jersey. We feature over a hundred standard and custom inground pool designs, an in house engineering department and a complete service department in NJ. We can design and build the perfect backyard oasis for your family.We are a full service pool company offering a wide range of services to create the pool of your dreams. Our swimming pools include unique designs with many features. In addition to inground pool construction, we provide New Jersey homeowners with waterfalls, lighting designs, salt water generators, and natural stone and brick patios. We can also help with landscaping, retaining walls, and fencing around swimming pools.
Pool Town (pooltown1.com) has 152 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
152 approved reviews, newest moderated first
Toni G.
Building our inground pool with Pool Town was a fantastic experience from start to finish. Their team was professional, knowledgeable, and attentive to our needs. The final result exceeded our expectations, and we couldn't be happier with our beautiful new pool. I highly recommend Pool Town for anyone looking to create their dream outdoor oasis!
Dennis M.
Installing a pool for me was STRESSFUL! That said, Pool Town made the process manageable. Their 3 phase system with office personal assigned to each phase was very helpful. The office staff was always available to field a question or connect us with the contractors who would be working on our project. The also were terrific in scheduling the inspections with our local township. The project moved quickly and the results are we have a gorgeous pool that will serve as the centerpiece for our backyard makeover. I would highly recommend Pool Town to those that want to take on the stress of a new pool installation. Pool Town really does take that stress away.
Jaime
While it was a long and sometimes stressful process, Pool Town ultimately installed a beautiful well-built pool. The Pool Town employees Carl Chimenti from Sales, Victor the Pool installer, and Gina Aquino from Phase 2 Construction Coordinator were all truly amazing. The two guys from Excel who opened and closed my pool were also very helpful. All of these people really took their time to answer all of my questions and concerns.
Chandrakanth G.
Pool town team has been great from inception to completion. All the team members in all phases of the construction has been very responsive and professional....
Pete E.
the entire experience was a breeze, for all the nightmare stories of some of my friends having pools installed for them with other companies, I truly felt lucky, leesa, Trina and Bryan we’re all amazing throughout the whole process, I’m so happy overall
Kerry C.
From the start, Carl, our salesperson was very knowledgeable and forthcoming with information about the process. Shanna, Laura and Fallon in the permit department made it very easy with obtaining the proper permits necessary. Excavation and backfill with Bryan went very smoothly as well as the install with Vinny. Phase 2 and Phase 3 of the process also went smoothly, Sandi, Gina, Lisa and Karina were all available to answer any questions and address any concerns very quickly. All in all I would recommend Pool Town Inc. to anyone thinking about having a pool installed in their yard.
Anthony S.
We have had an amazing experience with pool town from the start to finish. We worked with Billy as our pool town salesman. He was very informative and walked us through the process. Then we were finally sent to permits. We worked with Kirsten, Morgan, and Brianna. They filed everything for us a continued to call the town to follow up as frequent as possible. We finally got to the excavation process! Chester and his team were amazing. They were much neater than expected!! When you hear about such a big project things can go wrong and messes can be made. They kept our backyard as neat as possible for a construction site and my kids were amazed at how they completed the job! They also backfilled for us and we were so happy with the grading of the pool according to our backyard! We used Hailey for our liner and we are soooo happy with the liner we chose. We brought in pictures and she worked with us to find the perfect one! Then Carlos and his team completely the installation. They were so quick - we could not believe how fast they completed the job! Our liner turned out beautiful! We then worked with Josantos for our cement. Of course you have to wait for the ground to settle - but they were quick and did an amazing job! We worked with Jon who walked us through design, colors and answered any and every question we had! We are so happy with the color and quality of the concrete! Erik completed our orientation- he was awesome. He was very informative and helped us with anything we needed. He answered all question and even follow up questions! Then we finally worked with LeeSantos waterfall. This truly completes the project! It is a beautiful addition to our pool and he was so great to work with! Shout out to all the ladies behind the scenes who always answered questions and followed up thoroughly. Gina, Sandi and Mollie in the Phase 2 and Leesa, Lisa and Karina in Phase 3. They were always willing to answer questions via phone or email and did so quickly. It was a pleasure to work with pool town! We are so happy with our completed project and so happy to make memories in our backyard for years to come!!
Kelley G.
Great Experience! The team at Pool Town was communicative, showed up when they said, were tidy, and installed a beautiful pool. We would absolutely recommend them. Very pleased with our investment.
