Power My Analytics Reviews | Read Customer Reviews of powermyanalytics.com

Power My Analytics Reviews | Read Customer Reviews of powermyanalytics.com

Power My Analytics reviews

Showing 2 reviews with 2 stars · Clear filters

Siri A.
Dec 3, 2025
Great platform, non-existing support!
Great platform. Non existing support (this company is not recommended for agencies/corporate users)!
Reply from Power My AnalyticsDec 3, 2025
Thank you for your feedback! We truly appreciate you sharing your experience with our platform. While changes were made to our support system, we remain deeply committed to being customer-centric and providing exceptional support for our agencies and corporate users. Our team is heavily invested in ensuring every customer gets the help they deserve. Smart Chatbot: Instant help at hub.powermyanalytics.com Direct Email: [email protected] We'd genuinely love to help you with whatever support you need. Please reach out and let us know what specific areas you need assistance with - we'll be happy to provide the personalized support you're looking for. Thanks for being part of our community! Jasmin Head of Technical Success @PMA
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Ben
Mar 26, 2024
Shopify query not working…
Shopify queries not working with data missing. Support claimed that they were trying to troubleshoot with Shopify, but their only proposed solution to date has been to ask me to share a Shopify export for them to backfill the data. I provided some data to help them see the discrepancies, then they asked me for the full data. Isn't it a little weird to sell you a tool to automate your data pulls when the data is actually backfilled with a manual export pulled by you from your Shopify store? Isn't it like stealing your watch and then telling you the time?... When I challenged them, they avoided then dropped the ball.
Reply from Power My AnalyticsMar 26, 2024
Hi Ben, I'm so sorry to hear you had a poor experience with our Shopify connector and our support team. There have been some issues with Shopify queries this week, and our team has been resolving them as our top priority. I'd love to follow up with you directly, but I cannot locate a conversation with you in our system based on first name alone. Please send us another email and ask for Jason. Your request will be sent to me directly. Look forward to getting this resolved for you! Jason Head of Technical Support Power My Analytics
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