Average
Based on 236 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more. We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: [email protected] the meanwhile, we understand how disappointed it was due to the phone no answer.Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.
powersmartusa.com (powersmartusa.com) has 236 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 126 reviews with 5 stars · Clear filters
Travis A.
Quick response
Reply from powersmartusa.comApr 8, 2025
Thank you so much for your kind words! Your recognition truly motivates us to keep doing our best. We'll continue to provide you with excellent service! If there is anything we can help with, please don't hesitate to contact us.
Arnie D.
Customer Service at PowerSmart was able to resolve the parts issue I had with my 24 inch electric snowblower.
Reply from powersmartusa.comApr 8, 2025
Thank you so much for your kind words! We'll continue to provide you with excellent service! If there is anything we can help with, please don't hesitate to contact us.
Scott M.
Great Web site and easy to order. Also great customer support.
Reply from powersmartusa.comApr 8, 2025
Thank you so much for your kind words! Your recognition truly motivates us to keep doing our best. We'll continue to provide you with great products and excellent service! If there is anything we can help with, please don't hesitate to contact us.
Nichole P.
I have had my little pushmower since 2020. A few things have gone wrong on it but there customer service was awesome, the guy walked me through how to fix my problems. Easy to order parts and returning them!
Reply from powersmartusa.comApr 8, 2025
Thank you so much for your kind words! Your recognition truly motivates us to keep doing our best. We'll continue to provide you with great products and excellent service! If there is anything we can help with, please don't hesitate to contact us.
Penny H.
This store is an absolute gem for anyone seeking reliable outdoor solutions! Whether you’re upgrading tools or preparing for emergencies, their expertise ensures you’ll find the perfect fit. The after-sales support is also stellar, with clear communication and genuine care for long-term value. A trustworthy, forward-thinking brand that powers smarter living—highly recommended!
Reply from powersmartusa.comApr 8, 2025
Thank you so much for your kind words! Your recognition truly motivates us to keep doing our best. We'll continue to provide you with great products and excellent service! If there is anything we can help with, please don't hesitate to contact us.
Jing “GENE” Z.
Service is excellent. I ordered parts for my snow blower in Powersmartusa.com. When I received the parts, one of the parts is not what I expected. I emailed customer service dept., the staff Amy responded quickly and told me I ordered wrong part, but they are willing to send me the right one without extra charge. I am very grateful for that.
Reply from powersmartusa.comApr 8, 2025
Thank you so much for your kind words! Your recognition truly motivates us to keep doing our best. We'll continue to provide you with great products and excellent service! If there is anything we can help with, please don't hesitate to contact us.
