Reply from PowerSports.OnlineJun 18, 2019
Mitch, Sorry you had a bad experience. Not much more to go on based on your short "review".
UPDATE: Mitch also spread his "good cheer" at the BBB (We are an accredited business at the BBB for last 20 years with an A+ rating)
Here is our response to Mitch;
Wow!!!!
1) Mitch agreed to receive our material. He states as much in his “complaint”
2) We promised Mitch that we would pay him $40 for ten minutes of his time to check out the services we could provide. We told Mitch there were two obligations neither of which required a purchase;
We kindly, and with a bit of laughter and good-natured light humor, informed Mitch that he had not won a beauty contest. We assured him that although we were sure he was an attractive individual that the $40 did require two obligations;
A) That he actually logged onto the PowerSports.Online website page that PowerSports.Online had created for his business
AND
B) That Mitch inform us if he was “interested” OR “not interested” in what we had to offer.
All the above occurred on May 17th.
Within 10 minutes after our initial conversation Mitch was called back be a senior verifier to verify that he (Mitch) did indeed understand the terms of the offer.
It continues...
That same day we sent Mitch an email (copy attached) that with complete and total clarity presented those two obligations. We know Mitch received that email because Mitch responded to it on May 23, 2019. Astonishingly enough, Mitch is denying being told the EXACT TERMS that are in the email he is responding too. Yup, were completely mystified by that as well.
In that same email Mitch complains that the check was made out to his business and not him personally. We can only assume that Mitch felt like he personally should get the payment even though the payment was a business payment to his business to check out a business service.
May 23 was an active day for Mitch. Mitch posted an anonymous complain at http://TrustPilot.com It was very (sarcasm on) informative "This company is definitely a scam, 100%" (sarcasm off)
Mitch apparently still had some free time on May 23rd. Enough time to file the complaint we are now responding to.
We have NEVER billed Mitch or his company for ANY service at any time ever.
We sent Mitch's company $40
Mitch has not returned that payment check nor has he offered to return that payment check.
So, what's our bottom line on this “complaint” issue here at PowerSports.Online?
1) We'd like Mitch to notice what real reviews look like.
Go to https://www.trustpilot.com/review/powersports.online
and notice that near 90% of our reviews are either "GREAT" or "EXCELLENT"
As opposed to an anonymous one sentence review that screams the word scam, our positive reviews are not anonymous. Most provide the name of the shop and the positive no problem experience of our customer.
2) We are mailing Mitch a check, immediately, payable to Mitch himself for $8.95 This is what Mitch has asked for in his “complaint” and we are meeting that request 100%. Additionally, his company is still welcome to cash our $48.95 payment check if both obligations that Mitch agreed to, twice on phone, and then reiterated in writing the same day are completed.
One of those obligations has already been completed. Mitch has quite forcefully made it clear that he (his business) is not interested. So, we are not going to charge Mitch (and never have) nor are we going to provide extended services.
The other obligation still remaining is to check out our offering as originally agreed to on May 17th.
If Mitch is unwilling to complete the second obligation, he is advised to either return our check for $48.95 or destroy it and inform us of the same.
Sincerely,
Jon Scott
PowerSports.Online