Premier WorkspacesReviews of premierworkspaces.com

The office setting is great and employees are welcoming. I love that we have a break area and a good size Kitchenette and appliances for accommodations. I’m not too smiles about the security and parking employees but admins and front desk are always there for you to help in need of time and service. Renting a space here fulfills all my needs and to be able to access at any time it’s always a good thing for any business in case of an emergency or quick access.

On weekends the office is so hot - 85+ I cannot work as long as I would like to.

My overall experience has been good aside from the poor customer service from admin. The room is clean and common areas are maintained well. The construction has been a bit of an inconvenience while trying to keep a pristine image but it's understandable and hopefully will see the new improved lobby soon. My problems were mostly with admin staff Priscilla Leal. I have never seen her smile and always get very cold service from her. So much that it discourages me from having my patients sit in the main waiting room because I think she will appear unwelcoming. Upon moving in, I emailed her a quick question about air conditioning on weekends and her response was simply "the answer to your question can be found in the welcome packet" and attached it. The welcome packet itself had some glitches so I couldn't read that page regarding HVAC. I felt that she could've easily answered my question rather than attaching that file again in a very unwelcoming way as if I was bothering her too much or taking up too much of her time. Another instance I asked for a favor to put a package in the room for me. It couldn't be done due to size and couldn't fit in fridge so I understand that. Then Priscilla said if in the future I will often need help putting packages in the room there will be charges. This was again very unwelcoming. I emailed just to reassure her that it will not be a recurring thing because again I felt like I was bothering her too much even though this seemed part of the service I was paying for. On my very first invoice (first time paying rent), an admin fee was added without any explanation. This was very shocking since I had just signed a lease agreement a month ago and I didn't see the point of signing an agreement if admin fees were just going to get added on without any explanation. And a few days after my first lease payment, I got an email reminding me to pay before the late fee deadline. I don't know why she sends out emails to people who have already paid. It makes it seem as if payment wasn't received. So I had to go and confirm with her if it was in fact received and she said "i'll check with accounting" and never got back to me. All this just creates unnecessary stress for people who are trying to start a new business and not trust the customers service at the front desk to take care of their patients or customers. I wouldn't be surprised if this attitude and poor service affects people's businesses. I hope these things can be addressed to help staff improve. Thank you.

We recently moved into Park Tower, and as a small business, enjoy the amenities of the building and the responsiveness of building staff.

I have been impressed with the manager and receptionist in regard to their friendliness and welcoming attitude.

No air condition on weekends and Holiday ( because I need a place to have 7 days with air condition). Waiting room need to open for clients waiting on sat and Sunday. Internet in my room still not working.....more

I love it here, however I would like to have us upgrade the coffee situation. We have old school way of brewing coffee a few times a day, I think it would be much better for us to get single coffee makers or the kind that grinds the coffee bean that I have seen in other offices. Hope this request is looked into.

I’m reviewing the staff at the Burbank location. I’ve been there for something like 10 years. They always go out of their way to support me and my business. The facility is very nice as well.