PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitter Reviews | Read Customer Reviews of prettylitter.com

PrettyLitter reviews

Showing 2,027 reviews with 5 stars · Clear filters

Patricia W.
May 12, 2026
Kitty seems to like it
Kitty seems to like it! Have not had any accidents! I will be traveling with Pearl on the 21st and 22nd and know you will send a fresh supply to my new address! One thing I need to tell you is your packaging needs attention as always arrives broken open! Not sure why!
Reply from PrettyLitterMay 12, 2026
Thank you for the review, Patricia! 😻 We’re so glad Pearl is loving her litter box and that everything’s been accident‑free. We’d love to look into the packaging issue and make sure your upcoming shipment is purrfectly right. We’ve requested your info so our team can reach out, but you’re always welcome to message us at [email protected] if that’s easier. ❤️
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Me O.
May 11, 2026
Wish there had been 24/7 customer…
Wish there had been 24/7 customer service, but canceling the prescription worked out fine. Process was seamless. Agent “Irish”was top-notch.
Reply from PrettyLitterMay 11, 2026
Thank you for the thoughtful review! 🐾 We’re thrilled to hear you had a positive experience, and we’ll be here anytime you or your feline friend need us.
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Roxana
May 10, 2026
Great Product and Fantastic Customer Service.
Employees are very responsive and friendly plus knowledgeable. I have never been disappointed in the product or responses from employees, you’re great and I love the product!
Reply from PrettyLitterMay 11, 2026
We’re grateful you trusted us with your cat care journey, Roxana! 🐱 Providing a smooth, supportive experience for our customers is always our goal. Thanks so much for choosing PrettyLitter and taking the time to share your feedback! ❤️
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Eileen M.
May 9, 2026
Great product great service
Delivered early so we were able to change our litter boxes on schedule
Reply from PrettyLitterMay 11, 2026
Paws up! 🐾 We love hearing stories like yours, Eileen. Thanks for letting us be part of your kitty care routine—it means the world to us. ❤️
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Padeba
May 8, 2026
Excellent company
I love the litter & the company is one of the rare GOOD companies left in the US. Customer service is stellar!
Reply from PrettyLitterMay 11, 2026
We appreciate you, Padeba! ❤️ We’re so happy to see the quality and care behind our products shine through for you and your little furry friends. Everything we do is motivated with real cat parents in mind, so hearing that we’re delivering the best for you and your kitty truly means the world to us.
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Theresa M.
May 8, 2026
You listen to ur customers!!
You listen to ur customers!!! I ask to hold order and you did. The Pretty Please cat food is a hit at my home!!!!! My momma cat doesn't vomit anymore!!!! As soon as I get out of bed. She is crying for her bowl to be filled!!!! Now my other 2 cats want it too!!!!! Thank you Pretty Litter
Reply from PrettyLitterMay 11, 2026
Thank you so much for sharing this, Theresa! 💫 We’re thrilled PrettyPlease has been such a hit—and even more grateful to hear your momma cat is keeping her meals down and asking for more. It means a lot that your whole crew is enjoying it. 😺 Thanks for trusting us and for letting us be part of your cat‑care routine!
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Joanne J.
May 8, 2026
There was a mix up on my order last…
There was a mix up on my order last winter and I ended up with double orders for several months. I still have 5 bags unopened. Could you please wait until at least September before sending more litter. I appreciate your help. I just can't store anymore boxes right now. Thank you so much!!
Reply from PrettyLitterMay 11, 2026
Hi Joanne, we reached out for your info so we can get your order set up just right, but we haven’t heard back yet. We’d really love to help pause your shipments. Please reply here or email us at [email protected] so we can take care of this for you. ❤️
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Rachel
May 8, 2026
The liter takes less time to clean
The liter takes less time to clean, it less waste in the trash ,last a month, doesn't smell,my kitty likes it a lot , a little pricey but it's great stuff
Reply from PrettyLitterMay 8, 2026
Thanks for this amazing review, Rachel! 😻 We know cost is a focus for every cat parent, so we always appreciate hearing about the long-term value PrettyLitter is delivering for their pets and their pocketbook. 😊️ Have a great day, and stay pawsome!
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