customer
Not really happy right now
Not really happy right now. Was hoping to get better pharmacy .

Excellent
Based on 477 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PreventiveMD is a telehealth service built on a simple idea: know your body, optimize your future. We help people focused on prevention and longevity access physician-vetted peptide and GLP-1 protocols (including semaglutide and tirzepatide) without the friction of traditional healthcare.Every request is reviewed by a U.S.-licensed provider who prescribes only when a protocol is genuinely right for you. Medications are dispensed by state-licensed, U.S.-based 503A compounding pharmacies that follow strict quality standards, and delivered straight to your door.Our pricing is refreshingly transparent: self-pay with no insurance, no claims, and no surprise fees. You begin in about five minutes and pay only for your medication. If you'd like a more personal touch, concierge providers are available for one-on-one sessions at $99 each.We're guided by two principles: physician-vetted care, with every protocol curated by medical advisors who share our prevention- and longevity-focused philosophy; and radical transparency, including telling you honestly when a treatment or screening isn't right for you. Once you're a patient, your care portal keeps you connected — status updates, secure messaging with your care team, and wearable syncing so your providers see the full picture.And this is just the beginning. We're expanding into quarterly lab monitoring — fine-tuning your health with data, not guesswork — and proactive early-detection screenings, from cancer detection to cardiovascular risk and beyond. Start in five minutes, stay for life.
PreventiveMD (preventivemd.com) has 477 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 5 reviews with 1 star · Clear filters
customer
Not really happy right now. Was hoping to get better pharmacy .
Louise
Came in after 4 days in shipping and the ice cooler was warm and medicine was warm.
customer
I placed my order for a specific dosage, which was reviewed and approved by their medical team. Despite that, I received medication that did not match what I was prescribed and paid for. What’s even more frustrating is the complete lack of customer service. I’ve reached out regarding this issue, and it’s now been over 24 hours without a single response or acknowledgment. For a company handling prescription medications, this level of carelessness and lack of communication is completely unacceptable. Customers shouldn’t have to chase down a healthcare provider to correct mistakes that should never have happened in the first place.
N A.
I chose Empower pharmacy when I signed up. The first shipment arrived a day late and the ice packs were broken and warm. I could accept this. However, for shipment 2/3 of that order it was supposed to be delivered on Friday but instead was held at UPS over the weekend. I let Preventive know I was disappointed that they would ship so late in the week knowing it would sit at UPS all weekend. Most pharmacies do not ship at the end of the week for this reason. Preventive does not care. I will not use them again and do not recommend them. The telehealth chooses the delivery window and options. It is on them.
Alanna
Do not use this service. The medication was shipped after a few days, once I prompted them to do so. Other services I’ve used have shipped same day or next day. Once my order did arrived, it wasn’t even cold.