Harry Husfelt J.
Quick response
Quick response, company used was excellent and customer service great.
Reply from Frontdoor ProMar 3, 2025
Harry, we love hearing about your experience and look forward to assisting you again in the future. Thank you!

Excellent
Based on 604 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Frontdoor Pro (pro.frontdoor.com) has 604 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
604 approved reviews, newest moderated first
Harry Husfelt J.
Quick response, company used was excellent and customer service great.
Reply from Frontdoor ProMar 3, 2025
Harry, we love hearing about your experience and look forward to assisting you again in the future. Thank you!
NOE
On time, completed the work quickly and was very knowledgeable of the work needed.
Reply from Frontdoor ProMar 3, 2025
Noe, it's wonderful to hear about your positive service experience. We appreciate your business and hope that we can help you again in the future. Thank you!
STEPHEN
techs showed up on time and went right to work. explained to me the results of their tests in language I could understand.
Reply from Frontdoor ProMar 3, 2025
Stephen, we strive for an exceptional level of professionalism and communication every time and are very happy that your experience was a positive one. Thank you for sharing your thoughts and we hope to assist you again in the future!
KATHY
On time. Very considerate technicians.
Reply from Frontdoor ProMar 3, 2025
Kathy, we pride ourselves on our professionalism and communication, and are grateful to hear that your service was top-notch. Thank you for your review and please feel free to reach out to us again for your service needs!
R.D.
Tech was efficient and knowledgeable. Tech saved me money with clear communication on the status of my unit.
Reply from Frontdoor ProFeb 28, 2025
R.D., we're thrilled to hear that your service went smoothly and that you were able to save money on top of that. Please don't hesitate to reach out to us if we can help you again in the future, and thanks so much for sharing your experience!
GABERIAL
Polite, professional, and great service
Reply from Frontdoor ProFeb 27, 2025
Gaberial, it's fantastic to hear about your positive experience as we're constantly striving to provide the best service and communication possible. We look forward to helping you again in the future!
SHARON
Professional, knowledgeable, courteous
Reply from Frontdoor ProFeb 27, 2025
Sharon, thank you for your awesome review! We always strive to be the best in service and communication, and hope to help you again in the future. Please always feel free to reach out to us.
DAVE S.
Great job on time thorough. Really great experience
Reply from Frontdoor ProFeb 26, 2025
Dave, your review made our day! We truly appreciate you taking the time to share with us about your positive experience and look forward to helping you again in the future. Thank you!