proclamationjewelry.com Reviews | Read Customer Reviews of proclamationjewelry.com

proclamationjewelry.com Reviews | Read Customer Reviews of proclamationjewelry.com

proclamationjewelry.com reviews

Showing 6 reviews with 2 stars · Clear filters

dragos U.
Oct 22, 2026
Take care of returning customers.
Take care of returning customers.
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RFZ
Jan 9, 2026
Returns are impossible
Quality is average for the price, nothing special. Returns are essentially impossible, so be prepared to keep whatever you buy—even if it doesn’t meet expectations. Customer service after the sale is extremely poor or nonexistent. I tried multiple times to resolve a return and got no help. I would not recommend this brand or buy from them again
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Armando Castillo J.
Mar 3, 2025
I got a small pendant instead of the…
I got a small pendant instead of the large that was ordered... currently waiting on a call back to hopefully fix the issue
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Armida R.
Feb 16, 2024
I love the product but not so happy…
I love the product but not so happy with your customer service.
Reply from proclamationjewelry.comApr 29, 2024
Hello and thank you for sharing this feedback. I am greatly saddened that you had a negative experience with our customer service. It is our policy to do whatever we can within reason to ensure you have a wonderful experience. I will reach out to learn more so that we can make it right and train our staff to avoid making these mistakes again in the future.
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Noah
Jan 26, 2024
Poor Quality
Wanted to like proclamation but had many issues from the start. First the bracelet I received was clearly used and all scuffed up. Customer service was able to give me money back for this, but after a few weeks of wearing this bracelet it’s clear the quality is very poor. The rhodium coating is very thin and the bracelet was all tarnished within 2 weeks. Also noticed where it attaches to one of the ends had a crack in the link, again after only 2 weeks of use.
Reply from proclamationjewelry.comFeb 5, 2024
Hello Noah, I am very concerned about your situation and surprised that you received a bracelet with a scuff on it. Our policy is to replace this item immediately. I will make sure someone from our team reaches out to you right away regarding this matter.
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Eric
Jun 7, 2023
Overpriced
Compare to others, this jewelry is overpriced imo. Also couldn’t find a hallmark on the pendant I purchased. Taking it to a jeweler to get their expert opinion.
Reply from proclamationjewelry.comJun 7, 2023
Hello Eric. I'm sorry to hear of your concerns about our jewelry. I saw that you ordered some of our silver items. The hallmark on the pendant should be inside the bail, which the chain goes through. The hallmark on the chain is on the clasp. Our designer will reach out to you to discuss your concerns and how we can exceed your expectations. We would love the opportunity to earn a better review from you.
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