Great
Based on 720 reviews
Project E Beauty4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
720 approved reviews, newest moderated first
svitlana S.
The mask is good but the structure of the mask hurts nose and eats. I have a red mark on my nose ( wish the nose part is made from more soft flexible material) as well as my ears hurt from the mask ear hangers after the treatment. I wish those mask parts are more flexible soft and stretchy.
anne J.
Your battery for the facemask is faulty. But cannot be returned outside the 60 day window. It was a problem from the first time I got it and just replaced it. I don’t think I should have to pay for that.
Reply from Project E BeautyNov 6, 2025
Thank you for sharing your experience. We completely understand your frustration. Our team are assisting on email - let's get this sorted. Thank you! Project E Beauty
HP
The LED mask has really helping me with acne pigmentation, helping heal breakouts quicker, and overall increasing tonus of my skin. Recommend it!
Sarah B.
Thank you for creating an amazing product and great customer service
Friend of T.
Ive been using this face mask for just over a month now. Was packaged well, easy to use nice fitting mask. My skin is prone to rosacea and it definitely helps to reduce the redness and the inflammation which makes the different light options perfect. My skin is smoother. My issue was until I received the idiot proof email how to use I was applying the recommended serum before using not after. It doesn't specify on the serum its says use with mask but the email sorted that. Highly recommended especially as it only takes 3 mins.
Jodi
Quick response to initial request and quick action once problem was presented.
michelle marie S.
I rarely give views online because it’s too much of a hassle for a busy mom like me. But my experience with project e beauty is beyond exceptional. Three months after purchasing the device, my remote got broken and refused to charge, I reached out to their customer service and took a short video of my problem. Immediately provided a resolution to replace the remote without further questions asked. Aside from the exceptional service, I I can say that the device is effective on my under eye deep lines. The overall picture of my skin improved and my pores got smaller.
Mrs Y.
It's easy to use and fuss free. Love the effects from a week's usage !
