Excellent
Based on 408 reviews
PROLIGHTING4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PROLIGHTING is the go-to online lighting resource for contractors and professionals, delivering top brands, fast shipping, and expert support to ensure your project is a success. With over 20 years of industry expertise, PROLIGHTING provides informed recommendations, technical support, and hands-on service. Homeowners and DIYers welcome. Give us a call or use our live chat feature, available M-F 8:30AM to 5PM ET.
PROLIGHTING (prolighting.com) has 408 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
408 approved reviews, newest moderated first
James P.
They had what I needed. Finding the products on their site was easy. The price was comptitive. Shipping charges were clearly disclosed and very reasonable. Operating the check out as a guest was very easy. The product arrived packed well, ahead of the guaranteed time. I would definitely use this company again for electrical products.
Shelah G.
Great products and great prices.
Linda W.
the product is fine. Getting the product is another issue. First the item i ordered was backordered and pro lighting did not notify me. Then they said they found the item and I would have them by the end of the week. The dilivery company called and and needed directions and said he would be here by 4:00pm. 4:00pm came and gone. I called the delivery company and asked where he was, they said his route was changed and they would not be delivered until Monday. I asked where the items were they said they were sitting on there loading dock. I asked if I could come get them and they said fine. So, I drove 2 hous to pick up the items that I paid to have delivered. Prolighting said that they would refund the shipping. However I have not seen the refund yet.
Reply from PROLIGHTINGNov 22, 2014
Thanks for the review Linda and we're sorry for the issues you experienced with the freight company. You were refunded the $119 the same day you called and told us about the issues with the carrier. We could also mention that your similar order from last year - you claimed FedEx delivered to the wrong house so you requested that we refund your the FedEx shipping charge which was $146.94, which we did. Thanks again for the review.
Tim S.
I ordered LED candelabra bulbs, it would be nice to see Lumen values posted for all bulbs on the site, as well as illumination angle - this sets the expectation for how bright it will be. The bulbs work, and the color is what I ordered, but I'd like it brighter and to spread the light differently. Without the brightness and beam angle info, the alternative for an end user is to buy one of each and compare them (and return the others) - I really don't have time or patience for that.
vince C.
I've ordered from these folks twice and both times it was spot on and quick! I had a couple of missing clamps on fixtures and they IMMEDIATELY sent out replacements, no questions asked! Loving me some ProLighting.com!
Georges S.
I am very satisfied. Good service.
Arthur B.
I visited Prolightings's website and viewed 120 volt ballasts available for purchase. I was not familiar with the product so emailed them identifying the mfg. & model number of the ballast in my current florescent fixtures. I wanted a ballast that would start a F40T12 light at or near a temperature of zero. My current ballasts stated minimum starting temperature 50+. A response was received within hours identifying a ballast and its cost. I purchased 15 and received the product within 5 days.
Gerald A.
A.I e-mailed them & told them what my problem was B.They quickly responded C.I purchased the solution Quick & Reasonable
