ProseReviews of prose.com

Hair Care & Styling

Write a review Website

3.3

Average

Based on 411 reviews

Prose3.3

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Prose

Prose is a direct-to-consumer beauty-tech brand known for creating custom, made-to-order hair and skin care products tailored to each customer’s unique beauty needs. Marrying a technology-driven approach with an apothecary-style concept allows Prose products to be fresh, feature high-quality natural ingredients, and reduce waste while ensuring quality. As a Public Benefit Corporation and Certified B Corporation, Prose is committed to sustainability and transparency, delivering products you can trust.

Prose (prose.com) has 411 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: prose.com
Website: prose.com
Category: Hair Care & Styling
Listed on Folks Told: 2026

Prose reviews

411 approved reviews, newest moderated first

Olivia H.
Oct 21, 2026
Too expensive
Too expensive
Reply from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we'll use it to continue improving. The Prose Team
Claudia L.
Oct 21, 2026
Never had a hair so brillant and…
Never had a hair so brillant and healthy than with Prose products. I trust a lot this entreprise.
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
Diane A.
Oct 21, 2026
I love the product and it will be hard…
I love the product and it will be hard for any stylist to get me to switch up. First time my aging hair gets what it needs, especially the curl cream. The only issue I have is with the subscription program and having to monitor my next shipment. Notifications of the upcoming subscription order would go a long way for me. I may not need product. Or, I may need more of something else and a notification would give me an opportunity to take inventory and go from there.
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us and we will use it it to improve. The Prose Team
Katie M.
Oct 21, 2026
Awesome and incredible work
Awesome and incredible work. My hair looks soft and healthy.
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
Meah M.
Oct 21, 2026
The company has improved delivery of…
The company has improved delivery of products to be more timely. I live the ability to change my subscription frequency and make a one time order outside the subscription schedule if running out of a product. Prose is very responsive and focused in customer satisfaction and service.
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
Sofia F.
Oct 21, 2026
Romelle
Romelle, who assisted me via email was exceptional. I didn’t care for the face products and she walked me through the process and how the return would work. I have been pleased with the overall service Prose has provided. I enjoy my hair products very much and will continue to be a prose client.
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
Lori G.
Oct 21, 2026
Got my curls back
When I started with prose, I was transitioning from colored hair to natural gray. The options for customizing made my hair healthy and curly again
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team
carol
Oct 21, 2026
soft and…silky
The shampoo keeps my hair soft and silky even with hard water. You send the dry shampoo but I font need it often. I now have 3 bottles. Please take that out of order.
Reply from ProseOct 21, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine. The Prose Team

ProseReviews of prose.com

Rating breakdown

What customers rate

About Prose

More in Hair Care & Styling

Dr Hakan Clinic

The Curly Canvas

Natural Transplants, Hair Restoration Clinic

Starkcuts

ProseReviews of prose.com

Rating breakdown

What customers rate

Prose reviews

Too expensive

Never had a hair so brillant and…

I love the product and it will be hard…

Awesome and incredible work

The company has improved delivery of…

Romelle

Got my curls back

soft and…silky

About Prose

More in Hair Care & Styling

Dr Hakan Clinic

The Curly Canvas

Natural Transplants, Hair Restoration Clinic

Starkcuts

Prose reviews

Too expensive

Never had a hair so brillant and…

I love the product and it will be hard…

Awesome and incredible work

The company has improved delivery of…

Romelle

Got my curls back

soft and…silky