Excellent
Based on 283 reviews
Protos Security4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Martin T.
Great communication with account managers, leadership and dispatch operation center. We work together at the same goal and the partnership extends to all levels that I have contact with.
Reply from Protos SecurityApr 9, 2026
Thank you for your review of Protos Security, we are dedicated to this partnership and helping you succeed!
Emeka A.
I couldn't be happier joining the team as a vendor. Very transparent in dealing with their clients/vendors. As a vendor, they took you as their strategic partner rather than just a vendor. They provide good communication, good dispatch/customer services. Their fulfilment department and service agents are unbiased. Protos uses data and analytics to inform every of their decisions, rather than based on guesswork. An agency that allows you to grow with them.
Reply from Protos SecurityApr 13, 2026
Thank you for your review, we value your partnership and look forward to continuing to work with you!
Welmet Protective S.
We have been working with Protos Security for over a year and they have been exceptional. . The management team is proactive and communicative. Highly recommend
Reply from Protos SecurityApr 7, 2026
Thank you so much for your review of Protos Security!
customer Hayson Tasher S.
....The security management services are top notch . I appreciate it so much.
Reply from Protos SecurityApr 7, 2026
Thank you for your feedback and for being a valued partner of the Protos Security network!
customer
Rod was extremely professional and delivered the orders quickly.
Reply from Protos SecurityApr 2, 2026
We're lucky to have Rod on the team, thank you for your review!
Esprit De Security Services, I.
Excellence & professionalism.
Reply from Protos SecurityMar 30, 2026
Thank you for your feedback! We truly appreciate your support and are glad to hear your experience reflected excellence and professionalism. We look forward to continuing to work together.
James H.
Universal Security Training Academy highly recommends working with Caitlin Coogan and her team. Our experience has been nothing short of professional, efficient, and well-coordinated from start to finish. Caitlin has demonstrated excellent communication and strong leadership throughout our interaction. She ensures that all expectations are clearly outlined and follows through with prompt responses and support whenever needed. Her attention to detail and commitment to maintaining strong vendor relationships truly set her apart. We appreciate the level of organization and professionalism that Caitlin brings to every interaction. It is evident that she values quality service and takes pride in making sure everything runs smoothly. That kind of dedication makes a big difference when working in a professional environment. Universal Security Training Academy looks forward to continuing this partnership and would confidently recommend Caitlin Coogan and her team to anyone seeking reliable and professional collaboration. Thank you again for the opportunity to work together. Ofc. James Universal Security Training Academy
Reply from Protos SecurityMar 30, 2026
Thank you for the kind words and thoughtful feedback. We truly appreciate the partnership and are glad to hear the experience has been positive. We look forward to continuing to work together and supporting your success.
customer
Very clear and precise communication throughout the entire contract!
Reply from Protos SecurityMar 18, 2026
Thank you for your review!
