Excellent
Based on 283 reviews
Protos Security4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 25 reviews with 4 stars · Clear filters
customer
We are located across the state of TN, and we are only utilized in Memphis.
Reply from Protos SecurityNov 19, 2025
Thank you for your feedback. Please check your Service Area in the Vendor Portal and make sure your whole service area is checked (will show as green) so you are seen in our system for all opportunities.
Chris R.
Things are improving since the Vendor Conference
Reply from Protos SecurityOct 23, 2025
Thank you for the feedback!
JIMMY M.
The working relationship with Protos Security. The assignments are within our area of operations. They are always trying to make things better for all parties.
Reply from Protos SecurityOct 6, 2025
Thank you for your review and being a valued vendor partner of Protos Security!
Still Water Security C.
Working with Protos Security has been a great experience and has helped build our company. We appreciate your professionalism and reliability.
Reply from Protos SecuritySep 25, 2025
Thank you for your review! We're committed to providing our vendor partners with a great experience.
Shawn F.
My overall experience working with PROTOS has been good. I do feel like there should be more permanent opportunities presented. But I do understand our footprint is not like other states and big cities. Our company strives for quality over quantity. This we only hire the best and brightest security Officer, that must have a background of security, military and or law enforcement. We want to provide a quality over quantity service and stand out as an elite security agency.
Reply from Protos SecurityAug 12, 2025
We value your feedback and your continued partnership. Protos Security knows that our success depends on vendor partners who share our dedication to excellence. Thank you for your contributions and commitment!
Kimberly P.
had the pleasure of attending a session with this Protos security company, and I am thoroughly impressed. The staff was incredibly knowledgeable and thorough when explaining the dos and don’ts of their services. (Kimberly, Glenn, Patrick to name a few). They took the time to ensure that all guidelines were not only clear but also structured in a way that made it easy to understand. I could tell they truly care about providing top-notch service while keeping their clients’ best interests in mind. Their professionalism and attention to detail gave me complete confidence in their ability to handle any situation. Highly recommend to anyone in need of reliable and well-informed security
Reply from Protos SecurityAug 12, 2025
Your feedback means a lot to us—thank you! Protos Security is fortunate to work with vendor partners who share our commitment to quality and client satisfaction. We truly value your contributions to our shared success.
Cristel A.
This is a great company with lots of opportunity. Only complaint is they say if you want net 15 terms then you take a discount for early payment, however there net 15 really comes out to net 20 so it's better to just do the net 30
Reply from Protos SecurityJul 9, 2025
Hello, thanks for your feedback! Sometimes the net 15 request coincides with a weekend (or a long holiday weekend) and it does add extra days for bank processing--we apologize for the inconvenience!
Godson A.
Protos Security is ever ready to assist in any situation we encounter on the field. They respond issue quickly, promptly and give a solution immediately.
Reply from Protos SecurityJun 17, 2025
Thank you for your review, we appreciate your feedback!
