Great
Based on 18 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PRUnderground.com is an affordable press release distribution service that publishes your announcement out to Google News, 80+ syndicated news/TV websites, and social media sites for $49 per release (or $25 per release on a plan). Yahoo Finance and more with our PRuMax distribution for $309 (up to 750 words)
PRunderground.com (prunderground.com) has 18 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
18 approved reviews, newest moderated first
Andrew
I've been using PRunderground for several years. The distribution network is great and the customer service is 5 Stars. They have excellent plans that are good for you if one do one press at a time or 10 or month like I do. The platform is easy to use. What more can I say? I am a very satisfied customer.
Karthigai Selvi K.
Me and my team are using PR underground last 2 years and I really love to work with them for the following reasons: 1. Great customer support 2. Reasonable price 3.Good reach for our PR needs 4. Easy to navigate website Thanks, Selvi Kumar, Threebestrated.com
Tim E.
I am disgusted with PRunderground. I arranged to use their service and then after paying $150 i was told there was a technical problem which took four days to sort out. I then arranged a refund from them and nearly ten days still waiting for that refund. They sent me an email wanting to charge me more than the agreed price which was shocking. Not a trustworthy service. They are quick enough to take your money but not quick enough to refund you. There are much better and more trustworthy services out there
Suzanne
PRunderground is one of the most trustworthy press release distribution services around. I use them almost exclusively. Also their customer service is great, they are very responsive. I highly recommend this company.
Andrew P.
PRUnderground is an excellent press release distribution service. Best of all, they have great customer service.
Hannah S.
Hands down my favourite distribution service. Unmatched service, great results, and more than fair pricing. 10/10 would recommend for any freelancer or small agency
Latino M.
Very disappointed in our experience with PR Underground. After reading all the positive reviews in other sites, which we are now questioning, we created account with them, wrote release as per guidelines, paid our fee, and scheduled our release. PROBLEM: They put the charge thru our credit card but never sent out our release, and no one ever contacted us via email, text, or voicemail to tell us there was any type of problem. Morning of the release after learning that the release was still showing "Pending", we tried contacting them via email, chat, phone, and even Twitter but it is over 8 hours after our release was scheduled to go out and no answer or explanation - so we had to recreate our release and go with another press release distribution group. Our release dealt with a new free LatinX Online course and sincerely hope that the LatinX topic was not the issue, but regardless of their issue - zero customer support or decency to contact us ahead of the release time. ADVICE: Learn from our experience, and trust your release to a truly reliable media partner.
Reply from PRunderground.comJan 22, 2021
As we mentioned, unfortunately you submitted a press release on politics which is not allowed by our Terms of Service (Section 3). We contract with downstream news partners who do not allow us to publish releases on certain topics, politics being one of them. Specifically press releases about politicians and or candidates, and your headline was about Trump. We refunded your full payment. It's not personal, but it's not something we can publish by contract. As we mentioned to you, if you would like to publish a press release about your course or organization without mentioning politics or politicians, we can publish that. Also, we are based in the San Francisco area and our Support works on PST time zone hours. We responded when our office opened and refunded your payment that business day. We understand that it may be frustrating that we can not publish on certain topics, but Politics was an extremely sensitive area for all online media during a major election year and we faced contractual restrictions from our downstream news partners.
Steve M.
Just switched from a similar service and our publishing firm is very happy with how PR Underground helps our new authors get known to news and media outlets. And equally important, when I had a problem, their customer support responded promptly and intelligently... re-releasing the press notice at no charge. Steve Moreland Director of Publishing Success Publishing
