Pat O.
Not able to get support.
I need to use the program at work and home using Windows. Try to send a support request and their app tells me I have no internet! Not true. Tried the app on my iPad and it won’t let me open files.
Reply from PubKeepOct 16, 2026
Hi Pat, thank you for the honest feedback, and I’m sorry about the rough start. You were right on both counts. Our support button didn’t work the way it should, and Safari on iPad wouldn’t let you pick .pub files. Both are fixed in today’s update (1.1.25). For home and work, one license covers one computer, and a 2-computer license uses the same key on both. I’ve emailed you directly, and you can always reach me at [email protected].