PUCKIPUPPY BIKESReviews of puckipuppy.com

I have had 2 minor issues both caused by my own actions, customer service has been incredible, they have helped me to fix the problem, quickly and easily without charging me for replacement parts. My bike is awesome and the performance is better than I had hoped. I love these guys, what an amazing ride and great company.

I have researched E bikes for a year and finally settled on the Puckipuppy boxer. Based on reviews and customer service I was pleasantly surprised when I finally received my bike. I was greatly surprised with the extras it came with a stock purchase. The bike performs well and is very comfortable in town and the trails as well. I was so happy I recommended it to 2 friends and they also purchased bikes as well. Thanks again

I recently purchased the Puckipuppy Boxer, I noticed a chip in the paint about a week after receiving it and am not sure when the it was chipped. I contacted support about getting some touch-up paint or some codes to have some paint made up. They asked me when I thought the chip may have happened and if I could send them a picture of the chip, after replying and sending them a picture may next response from them was that some paint was being shipped to me to make the repairs at no charge to me. This is my third ebike purchase and first from Puckipuppy and I plan on my forth ebike bike being purchased from Puckipuppy brand. I am very please with their quality of product and a great support team after the purchase.

I purchased the Beagle 2 and I’m very satisfied. The price was right, shipping was fast, and it was packaged well — no damaged parts at all. I got the accessory pack too, and everything is good quality. Assembly was easy, even for me (and I’m not handy) — it took less than an hour, using a video from a private owner as a guide. The build quality is excellent. Comfy seat. It’s a heavy bike, but that’s normal for good electric bikes — just check the weight to be sure you’re comfortable with it. Customer service has been great — This bike matches those big name bikes at a much less price. Highly recommend!

Love the battery life and the ride is smooth, I own other electric bikes and this one by far is the best electric bike that have owned

Had a great experience with customer service. Truly one of the best purchases I have ever made. The quality is amazing and it rides like a dream. We will be purchasing another one next week for my husband

This is one of the best e bike to drive.I am not lying , I bought this bike in 2024 it has great stability and smart features. Let me tell you one more thing if any thing happens e mail them they will resolve the issue immediately. Thank you for your service and reply.

We have now ordered three Puckipuppy ebikes, 2 Labrador Pros and 1 Beagle 2. All three bikes are solid construction, comfortable, and reliable. The riding experience is exceptional on pavement and offroad. Even better, Puckipuppy's customer service is exceptional. I had to order a replacement part and the representative responded within a day. The company stands by its warranty. I highly recommend purchasing a Puckipuppy ebike for the reliability of the bike, warranty, and customer service.