Excellent
Based on 3,829 reviews
Pumpkin Pet Insurance4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Jay H.
I would have given 5 stars but the insurance didn’t cover any of the medication form both, our local vet nor the emergency visit. The total costs for the actual visits from either facility wasn’t covered; only a small portion. I guess some is better than nothing.
customer
Prompt service! So glad I got Pumpkin insurance!
Janel
Prompt reimbursement for our pup's surgery. Very happy with Pumpkin Pet Insurance.
customer
Quick and easy refunds
Anna K.
I had a conversation through email regarding my claims. They explained why i was not getting paid with one of the items I sent, however, I asked them what about the rest of the claims which were not pre existing condition? I haven’t gotten any answer.
Reply from Pumpkin Pet InsuranceJun 4, 2025
Thank you for your feedback, Anna! Please contact our Care Team and we'd love to lend a paw in reviewing your claims together.
customeru
Low cost with great reimbursement rates. Very quick to reply as well
customer
Was always to help their pet owners, very nice .
Tiffany O.
I had an incredible experience with Pumpkin Pet Insurance. We’ve been with them for over a year now, and we’re nothing but raving fans! They’re truly amazing. I highly recommend them!
