Excellent
Based on 3,829 reviews
Pumpkin Pet Insurance4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Bette J.
I have a lot going on in my life and I forgot that the billing was already set up for monthly premiums so when I set up my account, I called and asked about billing. Kelli was very helpful and reminded me that the premium would be put on my credit card on the 9th of every month and I would receive an acknowledgement.
Richard R.
My 5 star rating is based on the Sign-Up process and the marketing information that I was able to research on the company, compared to other companies. I have not had the experience of having a claim yet, so I can't comment on the plan performance. However, I am very impressed with the information shared and the easy sign up process. Hopefully, I will never have to file a claim
Bernadette M.
Pumpkin was very helpful in answering all my questions and concerns. The insurance rate is affordable and the coverage is more than satisfactory. I very much appreciate the fact that after 180 days of being symptom-free, my pet will not be considered to have a pre-existing condition and if any similar problem arises after that time period, she will have coverage.
Li
Enrolling was very easy
Crystal
Each representative that I spoke to was knowledgeable, kind, and very very helpful! I had many questions and called back several times and each person I spoke to was as equally informative and kind as the last. On-boarding my two cats with Pumpkin was one of the best experiences I've had with a support center or any customer service team ever.
Lynette
Great experience
Melissa H.
Great benefit plan for pets with very courteous service. All my dogs information was double checked. And it was fast and easy to sign up! Thank you Pumpkin.
Doberbonnie
This was an easy process once I decided which insurance was best. I chose pumpkin because they didn't have long wait period before policy was active.
