Excellent
Based on 3,829 reviews
Pumpkin Pet Insurance4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Connie R.
A new pup, a weekend at the emergency vet, a huge bill and new pet insurance caused quite a bit of anxiety for us. No worries … Charlie Pup did well with great emergency care and our Pumpkin insurance lived up to our expectations. All was covered, minus our deductible of course. We are happy Pumpkin customers!
Becki
I was happy with my first claim submission. It was simple. However, I still have not received payment and am awaiting a check. No other method is acceptable. I am a Senior with limited mobility and computer knowledge is zero. I am doing good to manage a cell phone. Thank you.
Reply from Pumpkin Pet InsuranceMay 3, 2022
Thank you for your feedback, Becki! We are so sorry to hear you had trouble accessing that echeck we sent. We'll reach out to you directly via email to get this resolved for you!
Barney's Mom �.
Pumpkin is a great pet insurance plan that allows you to pick the coverages you want. The employees are wonderful to work with and they have fast, efficient response times! I love them! I mean, who wouldn't with a phone number like 1-800-arf-meow 💛
BECKY
I thought you'd pay more of the bill than you do or maybe my vet is higher in cost.
Reply from Pumpkin Pet InsuranceMay 18, 2022
Thanks for your feedback, Becky! If you reach out to us at [email protected] we are happy to walk through your claim and coverage with you.
Teresa
I used the insurance when my Australian Shepard tore his ACL. I was expecting the claims process to be slow and difficult. I’m happy to say it was very easy and I was reimbursed super fast. I highly recommend Pumpkin! I researched for a while before I finally purchased, I’m glad I chose Pumpkin!
customer
Pumpkin does an excellent job processing claims! The process is easy & claims are completed quickly.
KATHY F.
I am new to Pumpkin, but filing my first claims was a breeze and my refund went directly to my checking account.
Anita L.
We love Pumpkin, claims are done fast, customer service is friendly and very helpful
