Excellent
Based on 3,829 reviews
Pumpkin Pet Insurance4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Ellen Silbermann S.
I’m new to Pumpkin, and am very happy with the customer service help in figuring out best plan and getting started. Paperwork was managed quickly and my reimbursement was better than expected. I’ve had other dogs over the years so am not a novice and pleased with the many ways Pumpkin has updated systems. It’s easy to use and quick to reply if I have questions.
Susan R.
Pumpkin is great- they pay claims in record time and the staff is extremely supportive. I had a policy that was priced reasonably, and the process for submitting claims is not complicated. I highly recommend Pumpkin!
Vera
I had only had my insurance for a few months when I had to file a claim. It was paid in a timely manner, and covered all but a small amount after my deductible. I’d definitely recommend this to anyone wanting pet insurance.
Dianne
Very helpful in submitting the claims and quick to send reimbursement!
Brittany
Quick response and reimbursement for my claim
Katherine
Pumpkin has been very good so far, and the representatives have been equally nice to deal with concerning claims and explanations.
Felicia
The website was easy to use to file a claim. The response time to the claim was excellent. At the time, I was dealing with an emergency health issues with my dog and appreciated the quick response.
Jamie
Pumpkin has helped me save my dog's life - twice! I honestly can't imagine what I would do without Pumpkin and I know we both sleep so much better knowing that we have it. I recommend Pumpkin to anyone and everyone - including their preventative essentials plan! The process for submitting claims has been so quick and easy. Anytime I have had a question or issue and have called the support line, I have had my questions answered in a kind and clear manner.
