Pup LabsReviews of puplabs.com

Pet Stores
1209 Orange St, Wilmington, Delaware

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3.9

Average

Based on 3,136 reviews

Pup Labs3.9

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pup Labs

Pup Labs is a leading brand dedicated to improving dog health with high-quality, natural, and lab-tested supplements and treats, specially formulated to support joint health, digestion, dental hygiene, and stress relief. With veterinarian-approved ingredients, Pup Labs offers products that address common issues in dogs, ensuring they lead healthier and happier lives.Pup Labs products are crafted from human-grade, all-natural ingredients without any fillers, preservatives, or artificial additives. Each supplement is backed by science and rigorously tested to ensure quality and safety, offering a 180-day satisfaction guarantee.With a commitment to dog wellness, Pup Labs stands out as a trusted choice for dog owners seeking reliable, effective health solutions for their pets. For a full selection of products and to learn more about Pup Labs’ approach to pet health, visit puplabs.com.Popular Pup Labs Products:1. Freedom Joint Drops and Chews – Specially formulated to promote joint function and mobility in dogs, these supplements support an active lifestyle by easing joint discomfort. Perfect for dogs experiencing joint stiffness or aging-related mobility issues.2. K9 Belly Bliss – This digestive support formula addresses itchy skin, allergies, and digestive discomfort by improving gut health. With ingredients designed to repair the gut wall, it’s a go-to solution for dogs with chronic digestive issues.3. Fresh Breathies and ProDenta – For improved oral health, these dental health chews and powders reduce plaque, tartar, and bad breath, promoting fresh breath and healthy teeth in dogs of all ages.

Pup Labs (puplabs.com) has 3,136 customer reviews on Folks Told, with an average rating of 3.9 out of 5.

Also known as: puplabs.com
Website: puplabs.com
Category: Pet Stores
Location: Wilmington, Delaware
Listed on Folks Told: 2026

Pup Labs reviews

3,136 approved reviews, newest moderated first

Linda P.
Mar 10, 2026
CANCEL MY SUBSCRIPTION
I've sent several emails to you and no response. It's been nearly 30 days and I've not even received my order yet, you just sent me an email saying that you are getting ready to bill me again. I'm canceling my subscription. I just called your customer service and waited nearly 40 minutes on hold and then you hung up on my cause it was quitting time. Your customer service sucks. DO NOT SENT ME ANOTHER ORDER, IF I EVER GET THE FIRST ORDER AND IT WORKS, I'LL GET BACK TO YOU. #2563
Reply from Pup LabsMar 10, 2026
Hi Linda, We’re sorry to hear about your experience and understand how frustrating that must be. That’s certainly not the level of service we want for our customers. Please contact our Customer Care team at 855-207-7351 so we can review your account and ensure your subscription is canceled and your order status is checked right away. — Pup Labs Customer Care 🐾
Dawn G.
Mar 10, 2026
Joele
Joele was GREAT! She was so nice and took the time to talk to me... not just as a customer! She is one of very few wonderful customer service person I've ever dealt with! Your company is blessed to have her!
Reply from Pup LabsMar 10, 2026
Hi Dawn, Thank you so much for your wonderful feedback! 🐾 We’re thrilled to hear Joele took the time to truly connect with you and provide such thoughtful support. We’ll definitely share your kind words with her — it means a lot to our team. Thank you for recognizing her! 🐶💛 — Pup Labs Customer Care 🐾
Corazon R.
Mar 10, 2026
Very good product
Very good product
Reply from Pup LabsMar 10, 2026
Hi Thank you for your review! 🐾 We’re so glad to hear you’re happy with the product. We truly appreciate your support and for choosing Pup Labs! 🐶💛 — Pup Labs Customer Care 🐾
David C.
Mar 10, 2026
No improvement!
Saw no improvement in my pet what so ever. Just spent money foolishly. False advertising.
Reply from Pup LabsMar 10, 2026
Hi David, We’re very sorry to hear that the product didn’t provide the results you were hoping for. This is not the experience we want for our customers. Due to the inconvenience, 50% of your order has been refunded. If you have any questions or need further assistance, our Customer Care team is happy to help at 855-207-7351. — PupLabs Support Team 🐾
Kevin H.
Mar 10, 2026
The product does not seem to work as…
The product does not seem to work as expected. Plus way too many emails (daily).
Reply from Pup LabsMar 10, 2026
Hi Kevin, Thank you for sharing your feedback. 🐾 We’re sorry to hear the product hasn’t met your expectations so far, and we appreciate you letting us know about the email frequency as well. Please contact our Customer Care team at 855-207-7351 so we can review your account and assist you further. — Pup Labs Customer Care 🐾
Baker
Mar 10, 2026
Quality and freshness
It’s really good product… my little one is very very picky but he likes it.
Reply from Pup LabsMar 10, 2026
Hi Thank you for sharing this! 🐾 We’re so happy to hear your picky little one likes the product — that’s always a big win. We truly appreciate your feedback and are glad you’re happy with the quality and freshness. 🐶💛 — Pup Labs Customer Care 🐾
Maryann L.
Mar 9, 2026
Molly is a new dog running up and down…
Molly is a new dog running up and down the stairs. This works amazingly well and I’m glad I did my research before getting another product that may not help this great . Thank you so much
Reply from Pup LabsMar 10, 2026
Hi Maryann, Thank you for sharing this wonderful update! 🐾 We’re so happy to hear Molly is feeling like a new dog and running up and down the stairs again. It means a lot to know the product is making such a difference. Give sweet Molly some extra love from us! 🐶💛 — Pup Labs Customer Care 🐾
Jake N.
Mar 9, 2026
Jax really recovered from a bad hot…
Jax really recovered from a bad hot spot from this product great product
Reply from Pup LabsMar 10, 2026
Hi Jake, Thank you for sharing Jax’s progress with us! 🐾 We’re so glad to hear he recovered from that tough hot spot and that the product helped. Wishing Jax continued comfort and healthy skin. Give him some extra love from us! 🐶💛 — Pup Labs Customer Care 🐾

Pup LabsReviews of puplabs.com

Rating breakdown

What customers rate

About Pup Labs

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Pup LabsReviews of puplabs.com

Rating breakdown

What customers rate

Pup Labs reviews

CANCEL MY SUBSCRIPTION

Joele

Very good product

No improvement!

The product does not seem to work as…

Quality and freshness

Molly is a new dog running up and down…

Jax really recovered from a bad hot…

About Pup Labs

More in Pet Stores, Delaware

Repounce

Mawoo Pets

Paw Origins

Cattasaurus

Pup Labs reviews

CANCEL MY SUBSCRIPTION

Joele

Very good product

No improvement!

The product does not seem to work as…

Quality and freshness

Molly is a new dog running up and down…

Jax really recovered from a bad hot…