Pup LabsReviews of puplabs.com

Reply from Pup LabsOct 16, 2026

That’s such a fantastic update! 🎉🐾 We’re thrilled to hear Duke’s breath has improved so much after 30 days with ProDenta—Great news indeed! 🙌 It’s true, results can take a little time, but your patience clearly paid off. 💛 We love that you’re excited to see what another 30 days will bring. 🐶✨ Thank you for trusting ProDenta and sharing your experience—it’s stories like yours that inspire other pet parents too! We always value your feedback and thank you for your trust with us!💙 Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

Hello Paul, thank you so much for sharing this with us! 🐾💛 It’s truly heartwarming to hear that you’ve been part of the Pup Labs family for over 10 years and that Bell is still thriving at 11 years old. That kind of loyalty and care says so much about the bond you share with her. We’re honored to have been part of her journey all these years, and we’ll keep working hard to provide products that support her health and happiness. Please give Bell some extra love from us—she’s clearly a very special girl. 💕 We deeply appreciate your trust and support. Here’s to many more healthy, happy years together! 🌟 Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

Thank you so much for the great feedback and a 5 star review for us 🐾💛 We’re so glad your little Shih‑Tzu is finding her walks easier after starting the drops. Seeing her more comfortable and enjoying herself again is such a big win. ✨ Thank you for trusting Pup Labs and sharing your experience—it means so much to us. Give your sweet girl some extra cuddles from our team! 🌟 Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

Thank you so much for opening up and sharing your journey with us. 🐾💛 We can only imagine how much love, time, and care you’ve poured into keeping your dog healthy and happy. It means the world to hear that Pup Labs has been able to make a real difference after all the challenges you’ve faced. We’re especially grateful that one of our representatives was able to give advice that truly helped—stories like yours remind us why we do what we do. 🌟 Your trust in Pup Labs, even after so many experiences elsewhere, is something we don’t take lightly. We’ll continue working hard to provide products and support that back up our promises with real results. Thank you for being part of the Pup Labs family and for believing in us—you and your pup inspire us every day. 💙 Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

Thank you for sharing your honest experience, Tammy! 🐾💛 We’re so glad to hear that the tummy snacks are helping your French Bulldog feel more comfortable going potty—that’s wonderful progress. ✨ We’re sorry the ordering process caused frustration. It shouldn’t feel like a headache, and we appreciate you pointing this out. I’m glad our team was able to quickly stop the duplicate order and issue a refund, but we’ll definitely take your feedback to heart to make the process smoother. Your patience and trust mean a lot to us, and we’re grateful for your understanding and patience with us. Give your pup some extra love from us—we’re thrilled the tummy snacks are making a difference! We are always here if you need further assistance and we are always happy to assist you 🌟 Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

We appreciate your feedback and understand you🙏. We are sorry to hear about the challenges you faced with the subscription and return process. It’s frustrating when expectations around returns and refunds aren’t met, and we completely understand how disappointing that must have felt 💔. While we appreciate that they offered a 30% discount, the difficulty in canceling and returning the product clearly made the process stressful. Your feedback is valuable because it highlights how important clear policies and smooth customer service are when deciding whether to continue doing business with a company. We hope your pup finds relief soon 🐶💛, and thank you again for being open about your experience—it helps other pet parents make informed choices. 💛🐶.💛 May we also have the preferred time to call you back and the phone number to call you? Your pup’s comfort matters deeply to us. Please keep us updated—we’re here to support you every step of the way 🌟🐾. Also, please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

Thank you so much for sharing your feedback! 🐾💛 We’re glad to hear you’ve started your son’s dogs on the medication, and while it may be early to see full results, it’s wonderful that you already appreciate the follow‑up care from our team. 📞✨ At Pup Labs, we believe in staying connected with pet parents—not just at the time of purchase. That’s why our representatives check in to see how things are going and to answer any questions along the way. Your trust means a lot to us, and we’re committed to supporting you and your pups every step of the journey. 🐶🌟 Please don’t hesitate to reach out anytime—we’re always here to help! 💙 Pup Labs Customer Concierge

Reply from Pup LabsOct 16, 2026

We appreciate your feedback and review! It’s wonderful to know the dental powder is already making a noticeable difference for both of your pups. 🐾✨ Seeing tartar improve and their oral health progress is exactly why consistency matters, and it’s great that you’ve chosen to continue with it. 💛 We truly appreciate your trust in Pup Labs and the care you give your four‑legged family members. They’re lucky to have you looking out for them every day! 🌟 Pup Labs Customer Concierge