Excellent
Based on 4,633 reviews
PuppyPad4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
RL
After sales services are really helpful!
Reply from PuppyPadMay 27, 2026
Hi RL, Thank you so much for your kind words 🌟 We’re happy to hear our after sales support has been helpful for you. We truly appreciate your support and are always happy to help whenever needed 🐾 PuppyPad Customer Experience Team
Sadie’s Fur M.
Emma, a Customer Success Representative, with PuppyPad is amazing! I have never gotten such a fast response from a company via email. I would rather call and talk to a live person, but even that can be a challenge nowadays with automated prompts directing you to a website instead of human interaction. Thank you Emma for your help with my orders.
Reply from PuppyPadMay 27, 2026
Hi Sadie’s Fur Mom, Thank you so much for such a thoughtful review 💛🐶 We completely understand missing real human interaction these days, which makes your words even more meaningful to us. We’re so happy Emma was able to provide quick and caring support with your orders and help make the experience feel personal and easy. Feedback like this truly means the world to our team. Please give Sadie some extra love from us, and thank you again for your kindness and support 🐾 PuppyPad Customer Experience Team
Stephanie
The pads work well, and I subscribed to the detergent, but don’t need it as frequently as the subscription suggested, and my life situation has changed, bringing my mom (who has advanced dementia) home to live with me and having to quit my job…the customer service team has been very kind to help me with this issue.
Reply from PuppyPadMay 27, 2026
Hi Stephanie, Thank you for sharing this 💛 We’re so glad to hear the PuppyPads have been working well for you, and we truly appreciate you taking the time to share your experience. It also sounds like you’re carrying a lot right now while caring for your mom and adjusting to such major life changes. We’re happy our team could offer some kindness and flexibility during this season of life. Thank you again for your support, Stephanie. We’re sending you and your family our warmest thoughts 🐾 PuppyPad Customer Experience Team
Scott
Very quick response to my inquiry, which also resulted in a very satisfactory result in changing my order. Very much appreciated, Thank you Emma for your excellent customer service.
Reply from PuppyPadMay 27, 2026
Hi Scott, Thank you so much for your kind words 🌟 We’re happy to hear everything was handled quickly and that the changes to your order worked out smoothly. Your appreciation means a lot to us, and we’re so glad Emma could provide the support you needed. Thank you again for your support, Scott 🐾 PuppyPad Customer Experience Team
Greg
Dogs are not taking to the pads put they are three years old and we are still working with them on a leash
Reply from PuppyPadMay 27, 2026
Hi Greg, Thank you for sharing your experience 🐶 We completely understand that older dogs can sometimes take a little more time and patience when adjusting to something new. It sounds like you’re continuing to work closely with them, and that consistency can really make a difference over time. We appreciate your patience and dedication while helping your pups learn. If you ever need additional tips or support along the way, please don’t hesitate to reach out. Thank you for your support, Greg 🐾 PuppyPad Customer Experience Team
Stuart
The Customer service was great my Duaghter had a issue using the laundry detergent and after some back and forth emails it was resolved
Reply from PuppyPadMay 27, 2026
Hi Stuart, Thank you for sharing your experience 🌟 We’re happy to hear everything was ultimately resolved and that our team could help work through the issue with the laundry detergent. We truly appreciate your patience throughout the process and thank you for your support, Stuart 🐾 PuppyPad Customer Experience Team
Kathleen
I appreciated the quick response to my email, especially late at night.Emma was great!
Reply from PuppyPadMay 27, 2026
Hi Kathleen, Thank you so much for your kind words 🌙✨ We’re happy to hear you received a quick response, especially during the late hours when support can matter even more. We’re so glad Emma could help make your experience a positive one. Thank you again for your support, Kathleen 🐾 PuppyPad Customer Experience Team
Donna
The pads have worked well for my Maltese puppy. They launder well and the additional products have helped. I just have products backing up and need to use what I have before receiving more. My puppy is crating at night and going outside between the hours of 0630 and 10pm.
Reply from PuppyPadMay 27, 2026
Hi Donna, Thank you for sharing your experience 🐶✨ We’re so happy to hear the PuppyPads and additional products have been working well for your Maltese puppy and fitting into your routine. It also sounds like your puppy is making wonderful progress with crating at night and outdoor potty habits during the day. That is always exciting to hear. We completely understand wanting time to use what you already have on hand, and we truly appreciate your continued support, Donna 🐾 PuppyPad Customer Experience Team
