Excellent
Based on 4,633 reviews
PuppyPad4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
4,633 approved reviews, newest moderated first
tonia S.
It took a long time with USPS.
Reply from PuppyPadMay 21, 2026
Hi Tonia, Thank you for your feedback 📦 We completely understand how frustrating long shipping times can feel while waiting for an order to arrive. We truly appreciate your patience and support, and we’re grateful you took the time to share your experience 🐾 PuppyPad Customer Experience Team
Rachel
We love puppy pads as a product and I only wish we would have found them years ago! A fun bonus is our free range bunny has decided to use them as well. We no longer need to buy litter for him.
Reply from PuppyPadMay 21, 2026
Hi Rachel, This gave us a smile 🐰🐶 We absolutely did not expect a surprise review from a free range bunny, but we are here for it. We’re so happy PuppyPads have become such a great fit for your home, and hearing they’re helping both your pup and your little bunny friend is extra special. Sounds like your bunny made a pretty smart decision too. Thank you for sharing and for your support, Rachel 🐾 PuppyPad Customer Experience Team
Robert
Quick email response - I didn't have to go through hoops to get help! No phone calls or wait time. Very helpful - solved my problem and gave me helpful solutions.
Reply from PuppyPadMay 21, 2026
Hi Robert, Thank you so much for sharing this ⚡ We’re thrilled to hear getting help felt quick, easy, and stress free. Knowing your issue was solved without the usual hoops and waiting is exactly the experience we want to create. We truly appreciate your kind words and support, Robert 🐾 PuppyPad Customer Experience Team
Allen
I ordered these pads as my dog had issues peeing in the house due to his age. These pads worked great for those nights we could not walk him as he had been using the bathroom every 2-4 hours.
Reply from PuppyPadMay 21, 2026
Hi Allen, Thank you for sharing your experience 🌙🐶 We know those long nights and frequent trips can be exhausting, especially when caring for an older pup. We’re so happy PuppyPads helped make things easier and brought some extra comfort and peace of mind for both of you. Thank you for your support, Allen 🐾 PuppyPad Customer Experience Team
Judy M.
SUCH AMAZING CUSTOMER SUPPORT!!! Sadly, my stubborn Beagle Lucy did NOT respond to the puppy pads as I had hoped. BUT ~ I have NEVER had customer support as good as these people delivered. Many email suggestions advising ways to work with Lucy to improve her behavioar ... really useful suggestions, and when those didin't work. ..even MORE suggestions that totally acknowledged what worked and what didn't. These were REAL PEOPLE who actually READ MY RESPONSES not canned knee-jerk resposnes. THIS is what CUSTOMER SERVICE is SUPPOSED TO BE! They will spoil you for dealing with any other company. These people are the Real Deal. Buy from them! They deserve your business!
Reply from PuppyPadMay 21, 2026
Hi Judy, Wow, thank you for such an incredibly thoughtful review 💖🐶 We absolutely loved reading this, even if Lucy the Beagle decided she had her own plans. We know every pup is different, especially stubborn little personalities like Lucy. What means so much to us is hearing that you felt genuinely heard and supported along the way. Taking the time to listen, understand, and be there for our customers is exactly what we strive for. Please give Lucy some extra love from us, and thank you again for your trust, support, and heartfelt recommendation, Judy 🐾 PuppyPad Customer Experience Team
Sandra
Responding quickly. Suggesting an alternative
Theresa
My dog wasn’t potty trained when I received the puppy pads. She now uses them to poop. She hasn’t used them for number one yet. I love the pads.
Betsy
Friendly customer care with helpful suggestions. Response time exceeded my expectations. A postive experience, with a customer relations template that would serve other companies well.
