Great
Based on 632 reviews
Purebred Kitties4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Purebred Kitties, we connect you with carefully vetted breeders and manage the entire process from reservation to arrival so you can adopt with confidence, not uncertainty; we were built to solve the real problem of risky, confusing online kitten searches filled with fake listings and poor transparency, and once you reserve a kitten, we coordinate with the breeder, remove it from the market, and handle all logistics to ensure a smooth, secure rehoming—our mission is to make purebred kitten adoption safe, transparent, and reliable by working only with responsible breeders, providing a clear structured process, and managing everything from start to finish so you’re never left guessing and can bring your new companion home the right way.
Purebred Kitties (purebredkitties.com) has 632 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
632 approved reviews, newest moderated first
Peter C.
This is my second purchase of a Maine coon kitten from PBK, as with my first purchase, the second was as familiar, Kim was very professional and I look forward to working with her until the kitten is delivered in October time frame, hmm, black tortoise and Halloween.
Arla L.
First of all. You profess to be “transparent” & use “only reputable breeders.” How about the kitten I adopted? She came straight from Ukraine with an Ukraine passport attached to the top of her carrier. We had no idea that she was from Ukraine. You should have disclosed this info. She had earmites and ringworm! Arla Luithly
Reply from Purebred KittiesAug 1, 2025
Hi Arla, Thank you for sharing your experience—we’re truly sorry to hear about the issues you’ve encountered. We want to clarify that some of our breeders are indeed based in Europe, including Ukraine, and every kitten travels under strict veterinary guidelines with all required documents, including international health certificates and passports. However, you are absolutely right—this should have been communicated clearly and proactively before your kitten arrived. We deeply regret that this was not your experience. As for the health concerns you mentioned—ear mites and ringworm—these are treatable conditions, but we completely understand how upsetting it is to discover them in a new pet. This is not the standard we hold ourselves to, and we are actively reviewing your case to understand where the process fell short. We genuinely care about every kitten’s well-being and are committed to making things right when we fall short. Sincerely, The PurebredKitties.com Team
Thomas
Their reviews are false. They have one 5 star review each day.. they sell sick cats, shipped from the Ukraine, imagine this poor animals on cages for hours on several planes.
Reply from Purebred KittiesAug 1, 2025
Hi Thomas, We appreciate you taking the time to share your concerns. We understand how emotional this subject is—especially when it involves the well-being of animals. We’d like to clarify that while some of our kittens may come from breeders based internationally, including in Ukraine, every shipment follows strict veterinary health regulations and international transport standards. Kittens are never shipped in cargo; they travel with professional animal couriers to ensure their comfort, safety, and proper care throughout the journey. That said, if you’ve personally experienced any issue with a kitten’s health or condition, we urge you to contact us directly at [email protected] so we can investigate thoroughly and offer support. Transparency and the health of our kittens are top priorities. As for the reviews, we do not publish or promote fake feedback. We have many satisfied families who choose to leave kind words based on genuine experiences, and we welcome all reviews—positive and critical—as they help us improve. We take your message seriously, and we’re here to listen and address any real issues with honesty and care. Sincerely, The PurebredKitties.com Team
Mateo C.
I’m almost certain that most of these reviews are fabricated. I find it hard to believe that so many people are buying $3,000 cats in such short periods. I purchased a kitten through PureBreed, and the communication after the sale was poor and unclear. I had to follow up multiple times just to confirm the delivery. It wasn’t until I requested a return that they finally provided a delivery date. When the cat arrived, he had eye discharge. I took him to the vet, where he tested positive for two viruses and a bacterial infection. I had to put him on medication and antibiotics, which cost me thousands of dollars. I reached out to PureBreed for support, but they still haven’t responded. •To their response: Leon was showing clear symptoms of a bacterial eye infection immediately upon arrival. As you know, infections of this nature do not appear overnight, they typically require at least 48 hours to develop visibly. Given that his flight lasted only a few hours, it is clear that he was already infected well before he was placed on the plane. This directly contradicts the explanation that the condition could be related to transportation stress. You included a health certificate with Leon at the time of delivery. Given his rea condition, I am now forced to question the accuracy—or worse, the validity—of that certificate. Was it issued without a proper examination? If so, that would be not only unethical but potentially falsified, which is extremely serious.
Reply from Purebred KittiesJul 16, 2025
Hi Mateo, We’re very sorry to hear about your experience and the health issues your kitten faced upon arrival. That’s deeply upsetting, and we completely understand your frustration—especially when it feels like support was lacking during such a stressful time. To address a few key points for clarity: PurebredKitties.com is a U.S.-based platform, not a breeder. We connect families with verified, ethical breeders worldwide, and require all kittens to be vet-checked, vaccinated, and documented before travel. Health concerns like eye discharge or viral infections can sometimes arise during travel stress, but they should always be addressed quickly—and we sincerely apologize if our communication did not meet that urgency. We never fabricate reviews. We work with families around the world, many of whom take the time to share their experiences voluntarily—good and bad. Feedback like yours helps us grow. We’d still like to resolve this with you. Please reach out to [email protected] with your order number so we can investigate further, provide any necessary reimbursement under our health policy, and ensure proper follow-up. Thank you again for giving your kitten the care he needed. We’re committed to doing better—for you and every kitten we place. Sincerely, The PurebredKitties.com Team
Matt G.
Worst experience I have ever seen from a company. I don't even think you can call this a legit and moral company. I bought my Bengal and got him in December of 2024. Since day one, he's had diarrhea. I have taken him to an internal specialist and have spent roughly $5000. You would think a kitten would be perfectly healthy for spending $3500 on him. He was diagnosed with Tritrichomonas. Everything they have tried so far doesn't work. It is unfair to the kitten to live with painful diarrhea every single day of his life. I have sent this company multiple emails and never got a response. They see there is a problem and don't respond. I will never do business with this company again. Awful and inhumane.
Reply from Purebred KittiesJul 16, 2025
Hi Matt, We’re truly heartbroken to hear about what your Bengal kitten has been going through, and we’re deeply sorry for the pain and frustration this has caused both you and your pet. No kitten should suffer like that, and no customer should ever feel ignored while asking for help. Tritrichomonas is a difficult and uncommon condition that, while not always preventable, is something we take seriously. All kittens placed through PurebredKitties.com are expected to be vet-checked, dewormed, and documented before travel. If your kitten arrived with an ongoing health issue, this is absolutely not the standard we hold ourselves to. We also want to sincerely apologize if your messages went unanswered. That’s unacceptable, and we're actively looking into how that happened so we can ensure no customer is ever left without support again. We appreciate your feedback—it’s how we grow and improve. Most importantly, we thank you for continuing to care so deeply for your kitten. Sincerely, The PurebredKitties.com Team
Debbie Lee S.
I have been really happy with my adoption of an Abyssinian girl through Purebred Kitties!! She is gorgeous, and the process was really easy, and they do guarantee the health of their kittens!! I am in the process of adopting another Abyssinian girl!! Can’t wait to meet her!!
Rebecca E.
This is my 2nd kitten purchased through Purebred Kitties and I am very pleased with the service. Would highly recommend.
Nina
It's taken me a long time to write this because I honestly didn't want to waste additional energy thinking about all the issues. However, I received a promotional email from this company today about what sets them apart and needed to share my experience. I purchased my kitten in 2021. I used a local breeder for my first and was hesitant to purchase from a cat broker for my second. Nevertheless, I couldn't stop thinking about this kitten and went against my gut and purchased him. They seem to have made updates to their policies since then, but at the time there was essentially no health guarantee, particularly for HCM. I knew this was a red flag and still ignored it. Initial communication was fine and I received my kitten; however, he had THREE infections within two days of arrival (calicivirus, bordetalla, and mycoplasma which takes at least 6 weeks on antibiotics to clear!) as well as an ear infection. This resulted in quarantining this kitten for 2.5 months before his PCR tested clear and he could be introduced to my other cat. Imagine the stress that put on our family. Mari did not respond when I informed her about the infections (I didn't even complain; I simply stated that the breeder and she should know especially since these kittens are in contact with each other) and she never sent his "pedigree" paperwork as promised despite asking twice (I was left on read in text). My kitten also evidenced a heart murmur early on, which led me to getting him an echocardiogram where he was diagnosed with HOCM 6 months after receiving him. While I understand there is not a foolproof way to guarantee a cat won't have this diagnosis, there are measures that can be taken to ensure the breeding cats are clear of it. If you read other reviews, you'll see other kittens also had health issues. A reputable breeder will scan annually and give you a guarantee for the first several years of life. Furthermore, you have no idea who the breeder in Ukraine is nor the care that is received. I contacted the stateside vet (Old Ridge) that "clears" the kittens and they don't even have records. Lastly, I made an objective comment in their Facebook group simply stating that I chose to have my own testing done (in response to someone who was inquiring about it) because there is always an inherent risk in purchasing a cat coming from another country and not knowing the breeder and was promptly blocked from the group and on Instagram (RED FLAG). Why censor your buyers from sharing an honest, objective thought? I love my cat and I'm glad he came to me since I am an informed owner and have been able to provide him the care he needs for his heart disease, which has cost thousands of dollars given his ongoing care with a cardiologist and daily medication. Nevertheless, I cannot recommend others use this company to purchase their kitten. I strongly suggest finding a local breeder with great reviews, comprehensive testing and health guarantees built into the purchase price.
Reply from Purebred KittiesJun 18, 2025
Hi Nina, Thank you for taking the time to share your story—we sincerely appreciate your honesty and the care you’ve provided your kitten, especially given the challenges you’ve faced. We’re truly sorry that your experience didn’t meet expectations and caused such stress for you and your family. That is never the experience we want for our customers or our kittens. While your adoption took place in 2021, and many of our health protocols, breeder policies, and transparency practices have evolved significantly since then, your feedback highlights areas where we needed—and have worked hard—to improve. To clarify for future readers: PurebredKitties.com is a U.S.-based platform, not a breeder. We work only with verified international breeders, selected based on ethical standards, genetic screening practices, and care quality. Today, all kittens are vet-checked prior to travel, come with up-to-date health documentation, and are covered by a written health guarantee that includes protection against serious genetic conditions. We also provide personalized Adoption Specialist support, and every customer has access to real-time communication, video previews, and a scam-protection guarantee. We deeply regret that your concerns—especially regarding health issues and lack of communication—were not handled with the care you deserved. It’s also not our policy to block respectful, objective input in our online communities, and we’re sorry that happened. Your story matters. And while we’re grateful that your kitten found a safe, loving home with someone so dedicated, we truly apologize that our service didn’t reflect the standard we promise today. If there's anything we can do—even now—please don’t hesitate to reach out to our team at [email protected]. Thank you again for your thoughtful feedback. We're listening, we're learning, and we’re committed to better. Warm regards, The PurebredKitties.com Team
