Ramona R.
I don’t like the aroma on the…
I don’t like the aroma on the fragrance, there smell very little, and for me it was a wasted money. So disappointed

Excellent
Based on 392 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Essential Oils, Lotion Base, Fragrance Oils, Soap Making & Bulk Apothecary Supplies - Pure Essential Supply Inc
Pure Essential Supply, Inc. (pureessential.us) has 392 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 12 reviews with 1 star · Clear filters
Ramona R.
I don’t like the aroma on the fragrance, there smell very little, and for me it was a wasted money. So disappointed
Misty S.
I still have not got my stuff. It has never took this long for me to get my stuff.
Penny L.
I ordered what I thought was cologne and got this room fragrance which went in the trash.
Allana H.
Never received my order.
Kimberly Y.
I ordered 3 2 lb blocks of cocoa butter pour and melt and only received one
Pamela
Ordered 5/22 shipped 5/23, still not here and paid $13.55 for UPS ground 3-5 days. You could ship USPS for $8 priority 2-3 days. If you are going to gouge people for shipping at least get it to them in a timely manner. I too have an online company and i would never do this to my customers. GREAT products horrible shipping.
Danyelle S.
It had nothing to do with the store. Ups “lost my package” when it was out for delivery for 2 days
Reply from Pure Essential Supply, Inc.Jan 28, 2022
Danyelle we are so sorry to hear that UPS lost your package :( We want to give you an offer to maybe take some money off a replacement order! please message us on our chat!
Brian S.
The payment options set up is not user-friendly. Also, I used the chatbox but got no reply. The product looks good, but have not received it yet so can not know for sure yet.
Reply from Pure Essential Supply, Inc.Jun 16, 2021
Brian, We do apologize for the inconvenience. We offer Paypal checkout as well as accept mastercard, visa, american express, and Discover. This is the first time this has been brought up to our attention and we are grateful for your feedback. Please feel free to contact us via email: [email protected] so we can discuss this further. As far as our chat goes. We do ask that you are patient with our responses. We try extremely hard to answer questions that aren't able to be answered by our bot as soon as possible, sometimes our responses may be delayed due to how busy we get. We do apologize for that. If you have any urgent questions feel free to call us directly (630)262-2522