Excellent
Based on 44 reviews
Pure Spa Direct - New York4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pure Spa Direct is a family-owned, woman-run business dedicated to supporting day spas, medi-spas, salons, massage therapists, and wellness professionals. With over two decades of experience, we offer the world's largest selection of professional spa and salon supplies, including skincare, waxing, massage equipment, tanning products, and salon furniture.Our mission is to provide exceptional customer service and personalized support to help your business thrive. As a family-owned company, we treat every client like part of our family, building lasting relationships based on trust and mutual success.Whether you're looking to refresh your backbar or upgrade your equipment, Pure Spa Direct is here to help you grow and succeed.
Pure Spa Direct - New York (purespadirect.com) has 44 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 34 reviews with 5 stars · Clear filters
Matcha_love
I love this company for their stellar commitment to customer service, transparency with any delays (though rare) and their ability to provide answers to my questions about the most ideal products and equipment for my services. I appreciate the comprehensive knowledge they lend in a world of hurried, three word answers. Purespa has been an asset to all our locations and the new ones to come!
Cece C.
Pure Spa Direct = lifesaver for busy spa girl here. I don't wanna shop 5 places, I just get all the supplies in one swoop. wax, gloves, under eye pads, lotion, all that. Order came in neat boxes, super easy to unpack. No drama, just works every time. I’m sticking with them.
Terry_Abbott
We have used Purespa Direct for over 11 years. The selection of products makes it easy for us with over 5 locations and growing. The quality of the merchandise and equipment is a good value and we appreciate the their selections stay up to date with what trending in our industry.
Jennifer L.
im an esthetician and i been ordering from pure spa for a while now, prob like 5 or 6 times already. always get my stuff fast and packed nice. they got literally everything i need for my studio - wax, gloves, sheets, all that. one time i called cause i ordered the wrong wax (my bad lol) and the girl on the phone helped me fix it right away, super nice. prices are good too, better than most places i used before. i don’t usually write reviews but this site just makes it easy to get what i need. def gonna keep ordering.
WOS
Not only did the product arrive quickly, it was as pictured and they went above and beyond with the packaging of my item. I am very happy all around, will definitely order again and do recommend purchasing from Pure Spa Direct.
Sharon L.
Spoke with Christine D from Pure Spa Direct. She was beyond helpful and answered all my questions. She was so helpful and knowledgeable. Made my purchase so fast and easy and assured me that my products would be delivered quickly!!
Colleen R.
The customer service was amazing! Christine called about my order and manage to replace it with a more updated design. I didn’t had to pay any additional cost! I’ve been purchasing from this Pure Spa for over 10 years and I’ve always been pleased and satisfied with their products and customer service. I can fully stand by my declaration that PureSpaDirect has contributed tremendously to the success of my Spa. Please support this company. You wouldn’t regret it. I thank Tara and especially Christine…you are a valuable asset to PureSpaDirect!
Jane R.
I ordered Kadus Professional Permanent Hair Color and I was satisfied with it. The website offers a wide range of beauty and spa products, which is very convenient for ordering all of them on one site. I will certainly use it in the future, thank you.
