Jeff S.
My first bad experience on your site
Was about out of my older dogs cbd’s and wanted to order tried all weekend and left messages and never got a reply and called and never got called back over the weekend was 25 dollars of but every time I tried it would freeze at the im not a robot so just finally got to order last night and I have never had a bad experience on ur site before
Reply from Pure Spectrum CBDJan 13, 2023
Jeff, we are so sorry to hear you had a bad experience with our website! It appears that you called over New Years weekend and while our business hours are typically Monday-Friday, we were also closed on Monday January 2nd for Observed New Years Day. We did get back to you on Tuesday in email and because of your review, we later learned that we weren't being notified of our new voicemails accordingly, which has since been resolved (thank you for that). Anytime our website isn't working as expected, we are always happy to take orders over the phone during business hours at 303-674-5759. Please check your email for a gift from us for all the trouble!




